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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,003 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as intended. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best for protecting your device. The defender! I buy this style case for every phone I have owned. Good purchase. Only thing is the outer rubber within time gets loose but other then that there are no issues. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sixth Otterbox purchase and I trust their cases for me and my family's investment in iPhones. Sturdy cases that are not bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox Defender & have used them for years. I do miss the heavier clear plastic screen cover they use to have on them. Better for less fingerprints & double protection. :(( So gonna be honest .. a little disappointed .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case, heavy duty. A little thick but not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this cellphone, I high recommended for avery ones,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox will always be my go to phone case. The ease of purchase, quality of product and level of customer service are amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and my investment is safe. It’s very comfortable to my hand and I love the dust cover over the charger port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and its wonderful great sound and fast video download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only phone case that works for me. All others are an accident waiting to happen. Ignore this review if you are an accountant or a girl.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    IPhone 12 OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and easy to install. Wish BB had more colors in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quality and heavy duty, I like it a lot as a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Col.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No exceptions noted. My second cell phone holder and very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my girl, good protection just a little bulky. For the price I personally would of gotten something else. But a good product!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Thick case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is made well and fits my phone just right. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second defender and the first one lasted 8 years. Otter Box Defender has proven itself to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better installation instructions.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great. The instructions for installing it are terrible, non existent. I have a friend that had installed a similar case and she was able to figure it out. Instructions are not intuitive. I love the case and Would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and easy to handle. Not fancy but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well & works with wireless charger in our car & holds on the MagSafe car phone holder without the extra magnets on the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection of the highest quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, tough, and a course texture for secure handling. Shock protection for eminent slips and drops of your precious phone.

    I would recommend this to a friend