Customer Ratings & Reviews
- Model:
- 77-66215
- |
- SKU:
- 6422361
Customer reviews
Rating 4.7 out of 5 stars with 2003 reviews
(2,003 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Rated 5 out of 5 stars
Bright Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color easy to locate. Very strong and fits easy over phone
I would recommend this to a friend Rated 5 out of 5 stars
Great case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant about buying another defender case due traditional the cases being huge but this one is actually really thin
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Defender... or nothing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ONLY buy Otterbox Defender.... not for everybody as it doesn't fit in a pocket. I don't see how people do that anyway.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Durable!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You could throw your phone off of a mountain and it would be fine. So durable!
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Concrete Floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I have concrete floors in my home and I have dropped my phone several times. My otterbox has saved me.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Otterbox defender series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otterbox. It is the only brand of cell phone case that I buy. They might be expensive but well worth it to protect phones.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
OtterBox Defender Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and tough cover and perfect for the son and his first phone.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the otterbox , long lasting and durable would buy again.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Protection from kids
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my daughter. Assembles mist like the other otter boxes. Recommend a screen protector with it.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Otter box for IPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product, good quality and good value.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend- Cons mentioned:Screen protector
Rated 2 out of 5 stars
wait time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hung around the store for like 25 minutes . I saw 3 geek squads walk by and not one person ask for help. I had to track someone down to get help. he wasn't knowledge able in apple products. then charge me to put a screen protector on. took even longer for that
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andres! We hope that you are enjoying your products! Should any questions arise as you enjoy your products, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 5 out of 5 stars
Otter box for Apple 12 phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great protection box. It’s comfortable and sturdy. I’d recommend it 100%.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
Tough as nails.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right tool for the job! You can’t go wrong with OtterBox.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Price
Rated 2 out of 5 stars
Otter box - not what they used to be :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box had been the go to cases for the ultimate phone protection. Not so much anymore. There are better options at a lower price point.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Mrs B
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, I would recommend this product to anyone!
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
iPhone newbie
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a new iPhone user. learning new short cuts and uses. Enjoying the learning process.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice an sturdy. I love the color. A little pricey.
I would recommend this to a friend Rated 5 out of 5 stars
Great Phone Case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides great resistance towards impact and its comfortable!
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendRated 5 out of 5 stars
The best cases for iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and product! I used to have Otrerbox case started 7 years ago and for me they are the vest cases for iphone
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
Rated 2 out of 5 stars
Otterbox Defender Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case offers great protection but sorry to say worked very poorly with Q1 wireless. I ended up returning this item for that reason.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you're running into some technical difficulties with this Defender Pro Series case. This is strange to say the least because this case has been tested and confirmed to be compatible with Qi wireless technology. That said, not all platforms are made the same, and there are some other dynamics that can be a factor as well, such as the placement of the device, etc. If we can be of any further assistance, please feel free to contact us through our website under "How Can We Help You?" and select "General Questions," and we'll always do our very best to help
Best,
obcst










