Customer Ratings & Reviews
- Model:
- 77-66215
- SKU:
- 6422361
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Cautiously optimistic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very thin, so I'm concerned about longevity but it seems to protect the phone OK. When I put the case in the holster it appears to press against my screen protector. I've only had this for a few days.
I would recommend this to a friendOtter box IPhone 12 pro case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box product quality is superb. I only wish they had a matting glass front for ease of use and installation.
I would recommend this to a friendGreat deal and protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed it for . My first and only case for my 12 pro. Well worth the money.
I would recommend this to a friendDurable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Worth every penny of the cost. it isnt cheap, but we've always had great luck with Otter cases.
I would recommend this to a friendAwesome Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our son for Christmas. He loves it. We’ve been a long time user of this brand.
I would recommend this to a friend- Cons mentioned:Screen protector
Ok now if I drop my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's what i ordered but i was dissappointed in that there was no protection for the screen. Not their fault, mine for not reading it through...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Additionally, this case is fully compatible with Amplify and Alpha Glass! If you have any troubles, feel free to call us at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
Didn't work with Apple's wireless MagSafe charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case however it claims to work with wireless charging. However in my case it did not work with Apple's Wireless Magsafe Charger. It does work with some other wireless chargers but that should be stated in the product literature. I've gone back to my old worn-out Apple case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Great protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone protector have always been a fan of OtterBox.
I would recommend this to a friendGreat case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item at a great price. It’s really nice to have a case that protects the camera without covering over it.
I would recommend this to a friendOtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good product once figure out had take apart 3 pieces to assemble. We had ask best buy person to help put on. Then we liked it
I would recommend this to a friendApple products
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very helpful for my daily use of my phone saves me a lot time on keeping my phone with battery!
I would recommend this to a friendGreat Product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best phone case i have own, very durable yet fits in my pocket effortlessly.
I would recommend this to a friendGreat case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty & protective. My phone has been through a lot & this has held up
I would recommend this to a friend- Pros mentioned:Grip
Great case!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th OtterBox case I have owned over the past 12 years and so far the best! The outer cover has grip and fits snugly, the raised lip around the screen provides great protection for the screen, and as I work in a warehouse environment with cement floors I have yet to have damaged a phone.
I would recommend this to a friend Otter Box Phone Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust Otter Box and the phone case works well. It was available I was glad it was available.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Very durable. I only buy otterbox.
I would recommend this to a friendProtects my phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have use the OtterBox defender for each of my phones and I’ve never broken them. I swear by this brand.
I would recommend this to a friendCover for phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. We have used it before and were pleased with the performance.
I would recommend this to a friendBest iPhone Case!! Hands down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! Not too thick and covers the plug in port so dust and call Pocket lint won’t get in
I would recommend this to a friendcase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case was skeptical about the size turned out to be slim.
I would recommend this to a friend