4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,003 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Grippy and protective. Survived some drops. Need to use a screen protector tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to wait for the MagSafe version the MagSafe version isn’t as nice so kept this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defender case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case. Not quite as nice as my previous otterbox case but a good replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement for the fourth one that an ear broke.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as Turtle Armor. Would not buy it if a Turtle Armor alternative was available.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built phone case. I have used them in the past and have been extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best case for a new phone. I always trust this brand. I will always buy otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outbox defender

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is firmer than my previous cases. It comes without a screen cover. It has a good feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not fancy. Does the job.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good without buying a screen protector. Hopefully will not need and it will fit I do.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Otterbox for iPhone 12

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and you couldn’t hear ringtone and side buttons are stiff. I returned the product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you had a disappointing experience with the Defender Series Pro case that led you to move on. This is definitely our most rugged model, but we do make several that are significantly more streamlined, such as the Symmetry Series and Commuter Series.

      If you're still in the market and have any questions about our other options for your device, just give our friendly Otters a call at 1-855-688-7269, and we'll always be happy to talk shop!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    iphone 12 case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super durable case that protects your phone from some pretty big drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Stellar IPhone!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and stylish IPhone cover. Clip on phone cover keeps the phone secured to your waist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older phone that had the same case. Works great that is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too bulky and it came with a clip holder. perfect for someone who drops their phone a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox=Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Pro. This series of cases are about protecting your investment. Great drop protection and now include anti-bacterial protection to boot. Good to have in these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable to protect your phone from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an 8, no home button good phone, just takes little get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box always makes durable cases, and this one without fail, holds up to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits snug on my iPhone 12 pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice on my iPhone 12 pro and doesn’t feel as bulky as my iPhone 11 case. Great deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, nice fit on phone. Protects really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, excellent drop protection and nice looking.

    I would recommend this to a friend