Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,007 reviews
Rated 5 out of 5 stars
OtterBox case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is very durable to protect your phone from damage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent case, and very sturdy. However, it is also somewhat bulky (more than expected). Due to the size and contours on the back, it may not easily in and out of your pocket.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it is a great case. It works just fine and provides great protection. The reason it lost a star is due to the plastic clip breaking unexpectedly. It was clamped onto my wife's purse, she grabs it to bring it out of the car and the phone falls off because it just snapped. It appeared to be due to the weight of the phone which doesn't seem right.
I would recommend this to a friend
Rated 5 out of 5 stars
Tough box
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the security one gets with an Otterbox. I know it will keep my phone accident free!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you end up running into any issues with your case, we have a great warranty, so we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 4 out of 5 stars
Otter Who?
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Aesthetically pleasing to the eye with the care and protection you expect out of this company.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tough and durable case that protects my phone the way I need it to.