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Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,995 reviews
  • Rated 5 out of 5 stars

    Individual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed and is working as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Wireless charging

    Rated 2 out of 5 stars

    Wouldn’t charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t charge wirelessly, no screen protection. Wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're sorry for the confusion. This case is fully compatible with Qi Wireless charging. Are you attempting to use MagSafe? While this particular Defender Series Pro case doesn't support MagSafe, our Defender Series Pro XT case does. Please feel free to check it out on our OtterBox website. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to help.

      Kindly,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very good quality, easy to install and a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely protect your phone. Very strong and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was exactly what I was looking for was fairly priced also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to a friend. Awesome Also make a great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone holder/protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good does what it says you have to get used to putting it back in holder when on you belt. Also instructions not very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid! This otterbox looks nice and is sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very durable and has survive many drops so far.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case but doesn't work with wireless chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case. It was on sale as well. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black Otter box is very good quality highly recomendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone looking for a phone case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three for the family's new iPhones and they are great.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Sturdy Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been my favorite so far. It’s lasted me over a year so far. It’s not as thin as the plastic cases but it’s also not as bulky as other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one that was the first one I had was a good choice and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter for my last 3 phones ... indestructable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job as says. Hopefully continues to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good secure case for new phone and with glass screen shield it has already saved my phone when I dropped it. Also, the ridged case and rubberized texture keeps it from sliding on tilted surfaces or out of my hand.

    I would recommend this to a friend