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Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,002 reviews
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Happy Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits securely on my phone. Easy to hold on to and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best protection you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox! Best protection that you give your cell phone. It’s a bit pricey but worth it the way it protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Short of the screen protector.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for my phone and a competitive price, however there was no screen protector included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and does protect your phone when dropped so many times

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, easy to install, I like having a belt clip instead of carrying my phone in a pocket. I feel like my phone is well protected from accidental drops, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m that person who always break their phone I had the otterbox for my iPhone 8 Plus and my phone survived I dislike that it had the extra layer plastic thing for the screen I had to removed it and I was actually skeptical on this otterbox because of the plastic screen but I’m in love no plastic screen and it does not feel bulky either. Only thing I wish they had was more colors for the 12 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for my last phone and it is very bulky and it didn't fit in my pocket easily. I dropped it several times and never damaged my phone. I have a newer phone and bought a smaller, more attractive case for my new phone but, I don't think that the newer case is as sturdy. When I purchase another phone I will buy another OtterBox case because I think it offers better protection for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the standard in the construction world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an Otterbox Defender for my new phones. This case is the slimmest one yet! Just add a screen protector (sold separately) and you’re good to go! This is the case I use at work. I appreciate that it includes a belt clip, since I hate having it in my pocket while I’m working (construction/plumbing). I have no problems using a wireless charger with this case. And there is nothing that interferes with the sound volume and quality. As far as I’m concerned, this is one of the best cases to get if you want to keep your phone free from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Need the extra added protection the Defender offers. Just wish it had a cover for the screen like the older models have.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    Mr. Anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and sturdy! Good for inside pocket also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and rugged case. Feel confident this will protect my iPhone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    True to its Name

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my defender for years… I never have to worry about my phone. Whenever I get a new phone, I get a new defender… this particular one, I’ve only had to replace the cover recently. The phone has never been compromised with the defender…

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is wonderful, I have alsway used Otterbox for my iPhones, and this is no different. I did purchase the screen saver for it also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome case from OtterBox as always

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great case, I have dropped my phone a lot of times with this case and it protects it very good, and it doesn't make it seem bulky at all

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Excellent protection/no wireless charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reassurance to protect my new phone. Wish the MagSafe features would allow for wireless charging- this does not allow wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Repeat customer because works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, works as advertised (already dropped phone twice w/o problem). Belt clip a bit clunky, but functional.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. It feels very durable and. It bulky in your hand. Fits snug and was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox= Top Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cover for protection. Fits iPhone 12 perfectly. Don't settle for generic copies online. The fit is not the same. Been there done that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and does help when the phone falls. I’ve had one on all our IPhones. Otter box are the best protection. They look good too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protective case but I do wish it had a screen protector on the front. Seems like it protects the phone pretty well though

    I would recommend this to a friend