Customer Ratings & Reviews
- Model:
- 77-66215
- SKU:
- 6422361
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Provides great coverage from drops.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy otter boxes for my phones this one came a little thinner then the rest but I believe it’s bc of the form of the phone
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
It’s protects as expected, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It protects nicely; however, I do not like the fact that I cannot use a wireless charger with this case. If you’re not looking to use a wireless charger... this could work for you. Otherwise, look into another case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sweetness,
Thanks for your feedback! We’re sorry that you are having some wireless charging difficulty with the Defender Pro Series. We’d like to figure out why this is happening as it did pass all of our wireless charging tests. Have you tried restarting your iPhone? Does this occur without the Defender Pro Series Case installed? If you find that restarting your iPhone and/or you don’t have this issue without the case, please contact us at the following link. We will gladly help in any way that we can!
https://www.otterbox.com/en-us/contact-us
Happy Holidays,
OtterBox Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case! I’m loving it. I like the sleek feel.
I would recommend this to a friendotterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good really strong cover!! i recommend to all.
I would recommend this to a friendOtter Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product and we got it at a great price.
I would recommend this to a friend:)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and safe .
I would recommend this to a friendotter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good box for the new Iphone 12 for drop protection
I would recommend this to a friendOtter case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Good quality. Would recommend.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product easy to use , I like it . thank you !!
I would recommend this to a friend- Cons mentioned:Screen protector
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ‘ok’ but nothing great. No screen protector. Doesn’t work with Magsafe.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Apologies for the confusion, Andy, but this specific Defender Series case wasn't designed to accommodate the magnetic aspect of Apple's MagSafe technology. Here's a slightly different model that will fit that need!
https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-for-apple--iphone--12-and-iphone--12-pro-black/6450259.p?skuId=6450259
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip
Otter Box iPhone cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sturdy iPhone protector. Have used Otter Box Defender covers in the past and they are sure grip non-slip. The phone holder to clip to your jeans or belt is an added plus for hands free
I would recommend this to a friend Otter box is the way to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, never lets me down. Super sturdy and sleek!
I would recommend this to a friendGood Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case for the money. Strong, but not to heavy
I would recommend this to a friendIphone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son (14) used this case for his iPhone. It only lasted a year. Maybe for a adult it will last longer.
I would recommend this to a friendGood Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid and sturdy case to protect my son’s iPhone.
I would recommend this to a friendPhone Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and Sturdy. Like it better than my old one.
I would recommend this to a friendHappy mom… happy son
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son’s new iPhone 12pro. Feels sturdy and I feel it’s going to protect his phone for a lifetime.
I would recommend this to a friendNo broken screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded to the new iPhone 12. After reading the reviews, hopefully my husband want crack the screen.
I would recommend this to a friend- Pros mentioned:Protection
Great protector for our IPhone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had IPhones for quite a while now and the OtterBox Defender is a very nice case that provides great protection. Both my wife and I have the same phones and the same cases.
I would recommend this to a friend