Customer Ratings & Reviews
- Model:
- 77-66215
- SKU:
- 6422361
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Hagisufi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent first time was complicated to use but I figured out. It’s safe and secure.without screen protection.
I would recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged, strong, reliable. Good product for the price. Very versatile. I would but this item again in the future.
I would recommend this to a friendGreat case for I Phone XII
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for my new Apple XII phone is sturdy and attractive. I have already dropped it without damage to my phone.
I would recommend this to a friendCase is recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful and sturdy case. The belt clip on can be turned around to protect the screen.
I would recommend this to a friendOtterbox
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never have a phone without this cover. It makes your phone that much more indistructable.
I would recommend this to a friendTerrye
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help during the busy holiday season. Really helpful employees
I would recommend this to a friend- Cons mentioned:Belt clip
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. I bought this case about a month ago and the belt clip is broken and it won’t secure my phone to the clip part of the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Terrence,
We are sorry that the belt clip holster on this Defender Pro Series Case broke so early on in your journey. Thankfully, all is not lost as we have an easy warranty that will replace that holster. Simply click on the warranty link below to get that replacement going.
https://www.otterbox.com/en-us/warranty-claim
Of course, if you have any questions, do not hesitate to reach out to us at this link.
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
Defender series
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with a defender case is a heavy duty case works excellent protecting your phone...
I would recommend this to a friendIPhone 12 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the product for a few weeks and haven't had any issues. Love that it protects the lenses of the cameras.
I would recommend this to a friendIt does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very sturdy and attractive. I used the same kind of case for my previous phone and it kept it safe.
I would recommend this to a friendFeedback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for it’s sturdiness; my cellphone is well protected from damages with it.
I would recommend this to a friend- Pros mentioned:Protection
Decent protection high price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection generally but disappointed that it no longer comes with any protection over the glass. Just as expensive as before with less protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Susan!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your case, it's also backed by our stellar warranty, so we'd be more than happy to get you a replacement case here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
GOOD & BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for protection, but very finicky when it comes to wireless charging. I went through 3 different chargers to find one that would penetrate the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Chelsea!
We're sorry to hear about your frustration with your Defender Series Pro! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good case it helps protect the screen and outer edges of the phone from getting scratched
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case and color great customer service and stocked very welll
I would recommend this to a friendStrong case for a nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and strong case! Tbh a must buy for a accident prone iPhone user! Never regret buying otterbox!
I would recommend this to a friendOtter Box Defender Case for I phone 12
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we need. Durable and reasonably priced.
I would recommend this to a friendOutterbox products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outer box is the only case I will buy. It protects your phone from damage and is very durable!
I would recommend this to a friendProtective Buddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my phone safe. Is thin so my phone isn’t bulky. Comes in cute colors for individuality.
I would recommend this to a friendGREAT CASE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Iphone case... Well made love the belt clip... Great protection dropped phone no issues....
I would recommend this to a friend