Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's first phone. She has already dropped it twice and the Defender has protected it perfectly both times. We have used Defenders on all of our smartphones and have never had issues from standard drops. Great products and worth the price!

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Nice Case

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these cases. This was a replacement case. The complaint I have is that they wear out and become loose.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi PattyKat,

      We're sorry to hear his Defender case is stretching out on him. Did you know our products are backed by a limited lifetime warranty? We're always happy to help with any needed replacements on our website or over the phone at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Have always said i would never!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got this case! It is nice knowing if i drop the phone all aspects are covered! These phones are increasing in price( as much as a computer!) so very happy with it! Thought it would be hard to text through protecter but it is not at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for the phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Otterbox lasted over two years. Belt clip is convenient and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and will last a long time,will not have to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy! Had a little trouble getting case opened, but it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is described to do. More than happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these cases. It is exactly what he needs because he's works a hard labor job

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Plastic screen cover makes case unusable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear plastic screen cover makes this case useless if your phone already has a glass screen protector. The phone doesn't respond when hitting the numbers/letters in the corners. In fact, the case made my glass protector lift from the screen because it puts so much pressure on the glass. A very helpful BestBuy associate helped me remove the plastic, and now it works fine. Otherwise, it is a very sturdy case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series Pro! Since that case already includes a built-in screen protector, we don't recommend using it with any additional screen protection options, as it tends to lead to the issues you were experiencing. We're glad to hear that you found a way to make it work for you. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Silence of the Lambs said it best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It puts the Otterbox on it's skin or else it gets the broken phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to phone protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand that I purchase to protect my phone. It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OtterBox as a phone cas always sturdy and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++ case is strong any protects phone from drops and falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been quite satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case I won’t ever buy another brand of style again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always the best case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has and always will be the best case for the refinery environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case. My 3 year old son has dropped couple times and phone is intact.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for me. I keep dropping my phone and it’s very well protected by my defender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Otter box is the best case you must invest in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black otterboc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability otter boxes. Well worth the money.

    I would recommend this to a friend