Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,771 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    good track record

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Otterbox (all sizes!) and this case replaces one I had for a different phone. It fits well in my hand, the curved sides assist in gripping, and the phone fits snugly. I haven't had this case long enough to assess durability, but my last case "outlasted" my iphone. Was sorry it didn't fit my new phone. Good longevity!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit!! Love the protection this case gives my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Excellent rugged case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had case logic case previously which broke (after numerous times that I had dropped it). SO I was looking for something even stronger. My daughter has ALWAYS used the OtterBox cases on her iPhones and I feel that the are excellent. So far, my case has been great. It's strong and protects my phone. The only negative is that I wish there were more colors to pick from in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but highly protective phone case. Fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Defender provides great protection to my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, whenever I purchase a new cell phone, I typically buy an Otterbox case to protect my investment. This purchase was, as always, one of the smartest things that one could do to keep one's cell phone free from cracks, breakage and spills. I strongly recommend the Otterbox for any electronic device that you want to keep secure from all harm!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Great case very solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid case. Protects the phone well. Easy to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son’s phone. Great fit and protects from lots of drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had over 2 years has protected phone perfectly, i work in a garage, phone constantly gatting dropped on floor bumped of of cars while in pocket worked great. only complant is dust gets under home button and finger print id cant read your print so you have to clean it regularly " but i work in a very dirty enviroment" would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone case. Its a bit bulky and heavy that comes with the package of enhanced protection. If you live an active lifestyle and want your phone protected then this case is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box is a Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen with a cellphone? Get an Otterbox. Even the most conscientious teen is prone to clumsiness, forgetfulness and poor decision-making from time to time. These can spell disaster for the expensive cellphone--but Otterbox can save the day. They are pricey, but it's a small investment to protect that costly and important piece of hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sleek Design and comfortable to handle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone case has a sleek design and is comfortable to handle. This was my first Otterbox purchased and I found it necessary to view an installation video to learn how to install. After that, however, the installation was easy and the phone both looks good and is nicely protected. I will definitely buy again when the time comes to replace this model.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case first the phone perfectly. Feel the case will fully portect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth its weight in gold.. the best product on the market hands down. I wouldn’t have anything else to protect my iPhone. You can rest easy with it on or phone, if you drop it , no problem.. it protects your phone from damage

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Otter Box Defender for my I Phone XR. Great fit and protection

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    OTTER PHONE CASE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOLID AND STURDY PHONE CASE. PROTECTS AS ADVERTISED!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    tough like me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned approxitmately 10 phones in 4yrs, and all behind me either dropping them, putting them in my back pocket at work and my job requires alot of bending squating, up and down....screen breaks etc.... i finally purchaced my 11th phone and went ahead and purchaced this Otter box... Its awesome... i have dropped the phone a couple times and NO broken screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like no other case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought once and never turned back. Alway will have otter box protecting my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this case for years, and never had any damage to my phones. As long as you don’t throw it in concrete or submerge it in water, expect great protection for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender Case Black w/ Protective Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for your iPhone 8. I have dropped my iPhone so many times with my old case, and my phone always remained in perfect condition, so I decided to buy this case which is very similar to my old defender case. Update, return this case because I purchase an iPhone 11.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A case for the active or adventurer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only hard shell case that one should consider if they carry their smart phone while working in an active environment. With this hardcase on, the phone can drop onto a hard floor with no damage done to the phone.

    I would recommend this to a friend
Sponsored