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Customer Ratings & Reviews

Your price for this item is $34.99
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Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this if you drop your phone a lot.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, mom likes it, got it so she wouldn't break her new iphone if she dropped it.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 2 out of 5 stars

    iam Going to bring this back to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is made of such hard material/rubber that you have a hard time opening the tab to connect the I-phone charge wire. The last one I had the tab broke off allowing dirt to get in the charger hole

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Joyce,

      We apologize that you're feeling some apprehension towards this Defender Series Pro! While the rubber port covers can be a little stiff at first on a brand-new case, after some time and use, they should start to relax and move more comfortably. If the silicone does happen to wear out, please feel free to call our friendly Otters at 1-855-688-7269, and they'll always be happy to send over a tough new warranty replacement as soon as possible!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Wish it would have came with a holster or clip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is on my 14 year old son who drops his phone a lot and it is still working

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with otter box phone cover. It had worked well to protect phone as I have dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very easy to form fit the phone into and adds the much needed protection for people that want durability and protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box excellent for cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device to protect cell phone but Best Buy has limited selection for older phonrs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otterbox has flaws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doubt that this system can protect my phone, however, in doing so it covers up the camera in back of the phone. Also when attached to my belt I find that it is somewhat difficult to remove especially when sitting down. I sometimes remove and keep phone handy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that your case is covering up your camera, as that OtterBox is designed very specifically for the iPhone 7, 8 and SE 2nd Gen. If you're using one of those devices, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phonecase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my phone. It was user-friendly and has a cool look with a great color.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expect from Otterbox. This version also has the front screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to have on your phone. Always should have it protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tough case that keeps iphone well protected from breaking even when dropped on concrete

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product . Sound is a little muffled, but it really protects your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone SE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice phone. Not real big, but it’s fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case for protection from drops.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to put on and it does not restrict the sound. It fits the daily into a back pocket of your jeans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection with a price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone, however small particles such as pocket lint can get in between the screen protector and the screen. Over time these particles made permanent scratches on my screen around the edges. I would recommend a case with no built in screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Hodgi,

      We're so sorry for any frustration with the Defender Series. Our Defender Series case will offer dust protection, but isn't completely dust and debris proof. If you're looking to use a case and a separate screen protection, we recommend picking up the Commuter Series and the Alpha Glass or Amplify. The Commuter Series is a two-piece case that features a silicone layer that goes around the iPhone and a hard plastic shell that goes on top of that. It features port covers to keep dust and debris out of your phone's ports. The Alpha Glass and Amplify are completely compatible with this case for premium screen protection. If you have any additional product questions, please call us at 1-855-688-7269.

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Otter Box. Had a hard time finding a decent phone case in the color I wanted. Glad I found this one.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good for man hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby has it all. Watertight colorful grippy not slippy. Easy to use and won’t slip out of pocket. All good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not water proof but ruggedized enough to handle work and kids

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case, but bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a fortress. A bit bulky but it protects the phone which is the goal of the product.

    I would recommend this to a friend