Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox and I think it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, great protection for your cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for this outdoor super user.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah- it’s true, I always have my phone nearby. Out in the garden, on a hike, or those rare times you can find me indoors. Have used Otter Box’s for years- product keeps improving. I appreciate their customer service and willingness to stand by their products, making this a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for someone wanting maximum protection from drops, etc.. case is a little bulky but not enough to prevent carrying it in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case I've used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Survived many drops, protects the phone very well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case use them on all phones for the company!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products for protecting my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great iPhone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very hard on her cell phone cases (and phones), so we always buy an OtterBox case to protect her phone. The old case had gotten a bit ragged, so we picked this one in her favorite purple. She loves it, and so do I as it is very snug and protective.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok case but this is the second one I’ve bought because they scratch easily.I Got the belt clip figuring it clicks in securely,but something as simple as the seatbelt in my car can pop it off the belt clip.When you drive for a living to clients homes all day and might bump into something,the last thing you want to do is double check to see if your phone fell out of its $20 belt clip(the phone case is normally $30 by itself.$50 for both is ridiculous for such cheap plastic ).I won’t buy another Otter Box in the future

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the issues you've been running into with your Defender Series holster! We'll be sure to get your feedback passed along. In the meantime, give us a ring at 1-855-688-7269, and we can look into getting your holster replaced.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case for my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBox cases. This one is just starting its journey - the last one I had was on my previous phone for nearly 7 years! It protected that phone magnificently and hopefully this new one will do the same for my new phone. Well worth the money in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Reasonably priced phone protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case makes the phone a little larger and seem heavier but offers great protection. Haven't dropped it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting My Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I insist on the Otter Box Defender series for my phone. The grandkids love to look at the photos and unfortunately often drop the phone or spill drinks on it. It’s great not to have to worry about it. Otter Box provides great customer service too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case Great Protection for my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second defender case I bought for i phone. I have dropped my phone so many times I can not count and nothing ever happened to it. i just upgraded my phone and bought another defender case. Also have it on my 8 yr olds ipad not worried about any drops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Just wish it had a protective lens cover to help protect the phone camera lens from scratches and dust.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry this Defender Series case left you looking for more!

      We're always evaluating new case options, so we would love to pass your feedback up the ladder for future consideration. In the meantime, if you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd love to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had OtterBox Case and it has been thru a lot so I had to purchase another one and this case is all what is stated and more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for impact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for impact but not so good on moisture. Least little bit of rain and you get moisture behind screen protector, but you can throw it offs the roof of a 5 story building.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey PalmettoStateBob,

      It's awesome to hear that you trust the Defender Series Pro to keep your iPhone safe, even if it gets tossed off a roof! We sincerely apologize for any confusion surrounding the protective abilities of the case, as the Defender Series Pro is not engineered to provide any sort of waterproof security. That being said, we're confident that the case should continue to protect your investment during all sorts of epic drops or falls! If you have any future questions or comments, please feel free to contact our wonderful representatives at 1-855-688-7269, and they'll be delighted to further assist you!

      Warmly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    A strong case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but my phone does feel very secure in this case! The phone itself (Iphone SE 2020) is already bulky so knew that was coming. Easy enough to charge while in the case, the cameras are not blocked, and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Otter Excellent IPhone Cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that provides an strong hard cover for your iPhone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're loving your Defender Series Pro! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback, so we can pass your thoughts up the ladder to our design team. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and let us know what you think!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $73.00 for this sub-standard Otter-Box case for my husbands NEW iPhoneSE.. it lets moisture inside the case and is EXTREMELY difficult to remove! I have had Otter Boxes for years on my iPads and iPhones and have never had this problem before! Plus phone dropped 2.5 ft and cracked the glass! Isn’t that why you buy the superior OTTER BOX!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about your disappointment with your Defender Series Pro. Keep in mind, none of our cases are designed to be waterproof. We're sad to hear about the damage to your device while it was in that OtterBox. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Sturdy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a sturdy case, this is it. I am confident that if I accidently drop my phone, it will be alright. The only thing I'm a little hesitant with is the piece at the bottom for the charger plug. It opens by softly bending backwards. Right now, it appears as though it's a bit weak and maybe after use over a period of time, it would break/tear off. Otherwise, it's a good hard, protective case.

    I would recommend this to a friend