Customer Ratings & Reviews
- Model:
- 77-60592
- SKU:
- 6296130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bulkiness
Very unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much too bulky and cumbersome-hard to handle. Also the screen protector was a big problem- hard to use - difficult to hit the keys and lost opacity within a few weeks. There are pink dots and discoloration within the screen protector- went to Dollar Store and bought something temporarily until I can research my options.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Johnny,
We're sorry to see that the screen protector on this Defender Series Pro seems to be running into some strange discoloration issues! This definitely is not something we normally see with that case, and our awesome Otters would love to get things back on track with a warranty claim. Feel free to give them a ring at 1-855-688-7269, and they'll set you up with a brand-new replacement in no time at all!
Sincerely,
OtterBox Customer Service Team
A must have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality construction and fit for the Iphone 7 model makes this a great choice. If you ate on the go, carry multiple items or are prone to spills, this product is a great investment! The price is fair for the products objective. The stylish design is a plus as well.
I would recommend this to a friendOut of this World
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this Otter Box brand it's my third case Each time I upgrade my phone I select the Otter Box case. It's durable and has multiple colors to choose from. The holster is a handy way of keeping up with your phone
I would recommend this to a friend- Cons mentioned:Bulkiness
Excellent Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the protection of the phone not too bulky but works very well for my niece
I would recommend this to a friend - Pros mentioned:Protection
moisture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the protection that this offers but when you are out in the rain quite a bit, moisture accumulates on the inside of the screen and has to be taken apart and dried out. If you do not do this, it traps the moisture and a fungus film develops on the inside.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Defender Series Pro case! While that case is tough, it isn't designed to be waterproof, so it still has a chance to get moisture behind the screen. We'll be sure to get your feedback passed up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Best iPhone case ever invented!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing iPhone case! The last one I had for 5 years and the rubber on the case was beat up but when I took the case off the iPhone itself was in pristine condition! Almost made me wonder why I was upgrading my phone! ;o)
I would recommend this to a friend- Pros mentioned:Build quality
OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy quality. Excellent service provided by employee who helped us figure things out.
I would recommend this to a friend Almost
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for the iPhone SE second generation everything was ideal except the fact when you were texting things with not key
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Josh!
We're sorry to hear about any disappointment with your Defender Series Pro case! We'd love to hear some more detailed feedback about your experience, so please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
The Purple OtterBox is working well for me...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little paranoid and so when I buy a new product I want someone more knowledgeable to walk me through all the features. I got the help I needed to feel confident with the OtterBox for my iPhone SE.
I would recommend this to a friendGreat phone at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my granddaughter, her first phone. She loves it. Since she has an iPad and iPod no real learning curve. Parents set some safety controls which was easy to do. Apple has great products, this is just another one.
I would recommend this to a friend- Cons mentioned:Bulkiness
Case are poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used these cases since they’ve come out! Now the cases a weaker and no longer include the screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mike,
We apologize that you're feeling uncertain towards the new batch of Defender cases coming out! We have to admit, we're a little perplexed - while some of our newer cases don't include the built-in screen protector to complement the curved screen, the iPhone 7/8 Defender Series Pro does not fall into this category, and should still have an integrated screen shield. If yours does not include one, please don't hesitate to call our Otter investigators at 1-855-688-7269, and they'll solve this mystery as soon as possible!
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulkiness
Bulky but feels safe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is quite bulky, but I don't have to worry about the situation if I drop the phone.
I would recommend this to a friend The Most Durable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is the best of the best! My last 3 cases have been these because I am so rough with my phone! I drop it a lot and since I’ve been buying these cases I’ve never had a crack!
I would recommend this to a friend- Pros mentioned:Protection
Good Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has had this case for over a year and it protects her phone well.
I would recommend this to a friend Cumbersome and clunky.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for iPhone but scroll sensitivity is hampered as are anything at the edge of the screen. No versatility.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the screen frustrations you're experiencing with your Defender Series Pro case. We sometimes see issues like this arise when using this case alongside an additional screen protector. If you're not using any additional display protectors, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job protecting my phone. Been buying this brand for years.
I would recommend this to a friend Great case for an aging phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my daughters iPhone 7. She recently dropped it and cracked the screen. After replacing the screen i wanted something that would take a fall. This seems to fit the bill.
I would recommend this to a friendGreat Case Great Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Her iphone 6s was dying so she wanted to upgrade to the new SE and her case was shot. She really likes this one.
I would recommend this to a friendDurable and keeps it safe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these for our work phones at our restaurant and it is durable yet not overly cumbersome. It feels great in the hand and protects the iPhone great!
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay I don’t like how big it is so it’s not great to fit in pocket or have holding it
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Louie!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case. If you have any questions, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team