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Customer Ratings & Reviews

Your price for this item is $34.99
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Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,768 reviews
  • Rated 5 out of 5 stars

    Tough Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to worry about when using this case with your iPhone. It is secure and even has the built-in screen protector. Though it will not fit properly if you have an existing screen protector on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps iPhone safe and secure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ruggedness of this case. It womorks well with the belkin wireless charger. The was afraid the back of the case might be too thick, but the phone charges just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement otter box and got this one - love that it doesn’t have that circle on the box to show the apple symbol, since My otter box always peels apart there

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting your phones against drops ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CASE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an otterbox case every time I upgrade an iPad or iPhone for my parents. They love it and it’s extremely heavy duty. Their warranty to replace worn it ma is also awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gppd product and thoughtul sercie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this I want another one thank you for quick service and thoughtful assistance it was a pleasure being in your store a nice atmosphere very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even wow man such a great case omg I can’t believe how great this phone case is really is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product good, quality questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was scratched when it arrived, But my husband needed it ASAP. So we just had to deal with it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi WV2019,

      Yikes! We're sorry to see that the screen protector on your Defender Series Pro arrived sporting a few scratches! Our friendly Otters would love to get you back on track to fresh protection with a warranty claim, so please don't hesitate to give them a call at 1-855-688-7269. They'll send you a resistant new replacement without missing a beat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protects the phone and is not extremely expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robust, durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is robust and durable. Disappointed that there were not more color options. The only negative regarding functionality is that the plastic screen cover constrains some of the touch typing, for instance, I have to try 5-6 times to get it to take a "space" when typing email or text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Cases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for both our son's phones. Been more than a year and they haven't destroyed them, that's a definite bonus for teenagers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has provided extreme protection for my phone, even when dropped

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for iPhone. Good protection, although a bit big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No logo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t see apple logo ,good looks functions great , but i wanted apple logo

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with the absence of the vanity window on your Defender Series Pro! That case is designed to be compatible with the iPhone 7, 8, and SE 2nd Gen. Since the new iPhone SE 2nd Gen has the Apple Logo located slightly lower, we determined it was best to remove the window entirely to allow our customers with the iPhone 7 and 8 access to the newest colors and designs. We'll be sure to get your feedback passed up the ladder to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection come to be expected from Otter. Bulky but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an older phone I gave my son, really does a great job of protecting from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Always Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely case with excellent drop protection. Otterbox cases have always been the best for me. I especially like the rugged design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this case. The phone case works good but My clip broke in two weeks. The kickstand boke.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Gregger!

      We're bummed to hear that your holster broke in such a short period of time! Thankfully, we have a great warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get your case kicking back again in no time.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Lovely iPhone 7 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I walked into the Best Buy store and talked to the staff that assisted me. They were very professional and knew where to go for the case and it fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is way better than the ones I have had before! Once I figured out how to put my phone in, it has been a pleasure. Very glad I got this one!

    I would recommend this to a friend