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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,768 reviews
  • Rated 5 out of 5 stars

    Oh I love my iPhone phone case the color the durab

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I love my iPhone phone case the color the durability so far I feel pretty safe with it all I would recommend it to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strong cover but can get hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is a great cover but the phone can overheat due poor airflow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox are always a sure buy! Fits perfect and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for - few years but highly overpriced the quality lasted for over a year and I’m happy and bought the exact same one for my iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an iPhone that was out of date. Chose this case because it is the best one available. Can't go wrong with Otterbox it's the best product going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, works really well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works really well. Just what I needed. Previous IPhone case was covering speaker and people couldn’t hear me. No problem at all with the Otter Box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cover. I like the otter box brand. Always lasts a long time. Very durable and comes in different colors besides black. Easy to put on phone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case labeled incorrectly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case did not fit my Iphone 8 as advertised. To return the item would make me loose the 22.24 my best buy certificate amount. The item price was 49.99 less 14.00 sale discount. The my best buy certificate was 22.24 so I paid 13.75 and that is all I get back when returning or exchanging item. I left the store after trying to return or exchange the case refusing to loose my best buy certificate amount. Now I have a case that I think fits a Iphone 8 plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but the plastic screen cover is awful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So-so case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had otter boxes before, holster clip is usually the first thing to fail

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you've had bad luck with your Defender Series holsters in the past! The good news is, we have a great warranty, so if your belt clip is damaged, we're more than happy to get you taken care of with a replacement holster here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Very easy to clean up it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been buying many different cases and all of them did not work for me. When I bought this otter box was a great idea because I still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Hard Shell Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to phone case. Can't beat the quaility and functionality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone safe from falls, light weight durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro Modular Case for Apple® iPhone® 7 and 8 - Black Is a great case for my phone makes it look really stylish the design and feel is excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Impossible to open

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but next to impossible to open without damaging item

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any frustration with your Defender Series Pro case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. For tips with installing your Defender Series case, check out our installation video here: https://www.youtube.com/watch?v=Xcc0FiKE1yQ

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Totally covered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the whole device well. Kind of bulky and I thought tough to put it on

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Brody!

      We're sorry that you're not thrilled with your Defender Series Pro case! While that case is a bit bigger, it's because it is among the toughest cases we make. If you're looking or a case that's a bit slimmer without sacrificial the dust protection of the ports, we'd suggest checking out our Commuter Series case. See more about that case here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-and-8-black/6028064.p?skuId=6028064

      If you have any questions about those cases, give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Very protective cover for my iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 8 only two colors available in otter box covers - wish there were more choices. However the main purpose of the cover is to protect my phone and it does do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is rated best for drop protection. I have been using OtterBox Defender cases for years, have dropped my phone on concrete numerous times and never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a klutz for a girlfriend and she has to have an iPhone... this will save you money on replacing that iPhone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for fumble fingers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never have a phone without an OtterBox. This one includes a screen cover, and all features (volume, on/off, etc) are easily accessible.

    I would recommend this to a friend