Customer Ratings & Reviews
- Model:
- 77-60592
- SKU:
- 6296130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.
This summary was generated by AI based on customer reviews.
Love Otterbox Phone Cases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this phone case to the store. I wasn’t crazy about the purple case, but I needed a phone case ASAP. I just bought a new phone and needed it protected. When I got it home and opened it up, the other side was pink. I just couldn’t do it. It was just to ugly. There wasn’t any other otter box options at the store except for all black, and my son bought one of those. I ended up buying a case from amazon.
No, I would not recommend this to a friendGood cases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting if you drop your phone alot like me. It also comes in black. Good cases are worth the cost.
I would recommend this to a friend- Cons mentioned:Water resistance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but would be better if it was water proof!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're liking your Defender Series Pro for the most part! We appreciate your feedback about wanting it to be waterproof, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great case for clumsy teen girls!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter who is always dropping her phone. We have another one in a different color. Thee hold up well!
I would recommend this to a friendSeems protective of phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good have not broken phone have not dropped it as often because of ability to hang it from pant pocket
I would recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a clear plastic that goes over the phone and it is hard to use the touch screen option
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with the built-in screen protector on your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. Keep in mind, using additional screen protectors alongside your Defender Series case can lead to issues with sensitivity. If you continue to have trouble or you're not using an extra screen protector, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use screen due to cover. It's durable, but frustrating accessing phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Johnnie! We are so sorry to hear that you are experiencing an issue with the built-in screen protector on your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Protection
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent protection. Just would have liked it to come with a quality screen protector.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi napa15rt,
It's awesome to see that the Defender Series Pro hit a home run in terms of protecting your iPhone! We apologize that you're not loving the built-in screen protector, and we'd love to grab a few more details to see how we can enhance this experience going forward. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Cheers,
OtterBox Customer Service Team
Good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected. I have an older phone so I’d like more color options but there weren’t many.
I would recommend this to a friendProtective but..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection but makes buttons difficult to use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having trouble with your Defender Series Pro! We appreciate your feedback about the troubles with your buttons, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Case for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool case great protection great price I compared the price and got it for cheap
I would recommend this to a friendThanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy and useful Highly recommend it
I would recommend this to a friendvery durasble case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass protector makes it hard to move my screen but overall satisfied with my purchase.
I would recommend this to a friendTo much money im see more cheaper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi that im paid to much money im see way Cheaper in Amazon & other websites. Don’t recommend buying in Bestbuy.. not
No, I would not recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case offers good overall protection when you’re unsure of what specific hazards you may run into
I would recommend this to a friendFinger print recognition works poorly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print recognition works poorly though the otter box window.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Joe,
We're so sorry about this. We'd recommend cleaning the fingerprint film with a q-tip, soap, and warm water. If this still doesn't resolve the issue, please give us a call at (855) 688-7269 and we'd be happy to take things from the top with a warranty replacement case.
Best,
obcst
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cover, easy to install. Looks like it will last
I would recommend this to a friendIphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the new iphone………………………………………………….
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my phone. I enjoy the color of it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Case!
We're glad to hear that you've been liking your Defender Series Pro case! If there's anything that's preventing your case from being a 5-star experience, please give us a ring at 1-855-688-7269. We'd love to get your thoughts passed up the ladder.
Best,
OtterBox Customer Service Team
Solid protection for your phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid and substantial case. A little difficult to put on but it’s worth it!
I would recommend this to a friend