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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,309 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection for your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, nothing else compares. The telephone provider sold me an inferior product, they didn't have the Otter Box, so I went to my standby Best Buy who had the exact model I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series pro Hard Shell Iphone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a sturdy yet sleek phone cover, The OtterBox Defender was a perfect fit. I love the feel and texture and most importantly, I don't have to worry if I accidentally drop my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with one of these the best cases for any phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using otter box for all my iPhones and love this product especially for the construction business where my phone is exposed to harsh material.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my blue-collar job. I usually break all my phones but this one has allowed me to work comfortably with peace in my mind that my phone is actually protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product since I’ve had a smartphone and they are consistently reliable. I won’t rock anything else

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series Pro Shell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and provides great protection for the iPhone 13 Prox Max. The OtterBox does not disappoint, I have confidence in their products from past purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky but does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Survived many drops and never cracked my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great clips on real easy better then having your phone in your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. You run over it in a car and it will protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saves my phone daily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. I drop it a lot! Holds phone very securely. Buttons work just fine through the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protective case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your phone, this case is an excellent option. The case has a rubberized outer cover that allows the use of all the buttons without any problem. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well. I’ve dropped my phone countless times and if you pair this with the screen protector you got nothing to worry about

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box it’s a great case they just need to start making lenses to enhance photos that way I don’t have to switch out cases but works great leaves my phone looking good all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy. Fast shipping and stuff almost never goes wrong. When it does they are great at making it right. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My damage cost alternative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product for the person on the go and the person that drops the phone occasionally. I have purchased this product with every phone I have had and have never had any phone damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved my phone numerous times. Also great to use belt holster clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for every iPhone I have owned and the one for my iPhone 13 did not disappoint. Protects and size/weight feels good in my hands. Love my case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects my phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a while and it has protected my phone from the many times that it has fallen on the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working well protecting my phone. Excellent case for the money.

    No, I would not recommend this to a friend