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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,309 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Aj

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box best for the iPhone always get this from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for my iPhone of any type. Protects from drops and falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Works great. Easy to use and I never have to worry about charging my phone. Better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old otterbox with this one and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sturdy and fits well, I brought for my granddaughter because she is very hard on phones, have no worries now..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Phone fits. Keeps it safe. I only use otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone Pro Max. I need the durability because I drop my phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing this case for my iPhone 13 max. The first one lasted me about 2 years. And this time I got it for a lower price. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Phone Case!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone Case!! I/m so happy someone told me about the OtterBox brand!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is safe even when it’s dropped off from my hand, the protection is great good iPhone case protection ✅✅✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit and grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using otter box and never had a problem over 8 years .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this case but theres one problem..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty good and it feels thick and sturdy. I actually like that it’s thick so I don’t mind that it’s a bit bully. My problem with this case is that i havent even had it for a month yet its gotten so creaky. I’ve never dropped it either. But when I pick up my phone or i press lightly on the edges it creaks. I think for the price it shouldnt do that. Unfortunately it’s really starting to bother me. I really don’t want to hear a creaking sound everytime I pick up my phone lol. And yes I made sure that everything was aligned properly but still… I googled this and apparently it’s a thing with these cases. Not sure if it’s just a few batches or if all eventually do this. If you don’t care about the noise then other than this it’s a cool case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin not bulky. The case fits tight around the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really protect your phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box for her phone I really need it at work construction at my phones always

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives my phone excellent protection. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cases around.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year later, still use it. Dropped my phone a million times. My favorite case brand. Not moving from them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped this hundreds of times with my phone in it. No cracks no damage to the case. Perfect product

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Better Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Lifetime warranty only pay shipping for a replacement if have any issues. Good size. Like how feel like I have a better grip on my phone now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice protective case.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protective case. I appreciate its durability. I have dropped my phone on several occasions and so far so good with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and protective phone case for any phone not just an iphone

    I would recommend this to a friend