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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,310 reviews
  • Rated 5 out of 5 stars

    Otterbox Defender Series Cover Hard Shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series Cover for my iPhone was as described.. It was of good quality and it will protect my phone for a very long time. Thanks Best Buy for providing good quality items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case.can with stand any drop .i dropped it face down .no damage

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great . Doable and non-slip, very happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different from the previous versions but no issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Defenders on all my iPhones with great results. This one has a harder case and the phone doesn’t lock as tightly as the older version. I believe cit is due to 5G requirements. It took me a while to get used to the feeling of how it locked in place, but it has not come out of the holder. Different but good results so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case and belt clip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I have always had an otterbox case and having the belt clip with is perfect!! Won’t use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it because unlike my initial case this one charges very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yep that’s a review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve bought this case, the first one lasted a couple years and a couple dozen big drops before it was broke. I would recommended this case, I’ve knocked it down a star because it didn’t last forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps falling out of the holster !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling out of holster with any slight bump even when walking any jolt by walking will cause case to fall out I can’t afford to replace an $1800.0 iPhone Otterbox needs to address this issues not even 90 days from purchase I’m very disappointed!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps my iPhone safe and looking great while I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very high quality and was readily available.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little price high. Good quality. Seems best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great intro, and prompt service quick exchange and follow up paperwork

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Outerbox for IPhone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outerbox case for my iPhone 13 pro max is fantastic, fits great, very protective and a great color. There is nothing like an Outerbox case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Case! Dropped phone multiple times and never broke. Work outdoors so the case finally gave out after two years and i decided to get the same one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard yet soft …pause

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done at a good price, virtually indestructible. As long as you aren’t dropping your phone from anything over 3 stories I’d say. Dropped mine of a second floor balcony and it held up just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty covers I’m use long time all my work and vacation

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers phone and provides way more grip for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most durable case for the money! Buy one every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my old phone ALOT. This case is light years ahead of anything I owned. It's a little thicker but the feel isn't bad. I also like how if grips in your hand. I would buy this case for my next phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13max pro case/ phone protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone case/cover in my opinion. Purchased a new phone and made sure to purchase this new case. The clip holder could be tighter. Used same case with my previous phone and Was able to get max trade in value on which was a plus!

    I would recommend this to a friend