Customer Ratings & Reviews
- Model:
- 77-83541
- SKU:
- 6471811
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.
This summary was generated by AI based on customer reviews.
Best case ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and best all resistant case for my phone, on my 2nd purchase of same phonr case
I would recommend this to a friend- Pros mentioned:Grip, Protection
Sturdy and Stylish Otterbox Defender Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protective case, highly recommend. Easy to grip iPhone, plus love the purple color.
I would recommend this to a friend - Cons mentioned:Bulk
Bulky and not very ladylike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone case because I’m pretty rough on my phones but this ended up being way thicker and bulky than I thought it would be. This would be a much better case for someone that works in an outdoor type job field.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Commuter Series case here: https://www.bestbuy.com/site/otterbox-commuter-series-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471493.p?skuId=6471493
Best,
OtterBox Customer Service Team
Cannot use it with MagSafe charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defender Cases are great cases, I have gotten them for every iPhone I have owned. However, I had to return this case and get the XT model due to the MagSafe charging method of my new iPhone 13 Pro Max.
I would recommend this to a friendAwesome case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Every new phone I get, I get this case
I would recommend this to a friendGreat
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great added layer of protection for traveling or fun.
I would recommend this to a friendPhone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. They cleaned my phone and installed glass cover and otter box. Looks brand new
I would recommend this to a friendDurable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only phone case I’ve used for years. Drops haven’t been an issue, this case is very durable.
I would recommend this to a friendOtterBox Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been purchasing the OtterBox with each new IPhone for the past ten years. Happy to report have never damaged one with an OtterBox protection. It is worth the added cost.
I would recommend this to a friend- Pros mentioned:Protection
You’re just paying for the name
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OtterBox. Nothing special. Plenty of other alternatives that protect your phone just as great for a fraction of the cost.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy your Defender Pro Series case and the excellent protection it will provide to your device. Should any questions or issues arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Love this case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is the best case on the market, used for years and there is just not anything more durable.
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has definitely held up perfectly for the past few months. Would recommend to anyone who wants a sturdy case.
I would recommend this to a friendJB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case it a great case. Would recommend to friends and family.
I would recommend this to a friendBest Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cover. My phone never had any damage and my kids throw my phone several times on the floor
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use this case because I like having the belt clip. My only complaint is with this new phone, the camera is way bigger and sticks out more. This case has gotten thinner, even with the case I am scared to drop it cause of the camera.
I would recommend this to a friendiPhone 13 Pro Max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and fast pickup. Will order another if needed
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped it twice already in two days after putting it on worked great.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
Has its downs but mostly GREAT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and gives outstanding protection however; you cannot use your wireless charging device as the case is too thick
I would recommend this to a friend Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is the best protection for your phone. But it does make the phone heavy and if you put it in your purse it can make your back hurt.
I would recommend this to a friendLove otterbox defender!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++ as every other otter box defender series! Love the drop protection! Wouldn't buy a phone without one!
I would recommend this to a friend