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Customer Ratings & Reviews

Your price for this item is $12.99
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The comparable value price is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the Defender Series Pro Hard Shell for Apple iPhone 15 Pro Max, highlighting its excellent protection and perfect fit. Many appreciate the case's quality, comfortable grip, and ease of use. While some find it a bit bulky and wish it included a screen protector, others have noted issues with wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 502 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with item. Great buy. Love the color and style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Not balanced. Feels top heavy I’m guessing due to the camera protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good and sturdy. Pretty tight fit and a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best defender case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used OtterBox for years , this is the best defender case ever .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new iPhone just too pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decen case love a otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case i love case never had an issue with an otterbox!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection, mag safe magnet sucks though. good overall case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case, not super bulky but also not super slim.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tearing a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a plumbing trade so this case was much needed due to the nature of my work and using my phone often. I noticed within a month of having this case the film around the lens area started to tear. For being a $70 case. I wasn’t expecting it to fall apart already. Also I do have a 15 pro max and I noticed my phone getting hot especially during the hot Texas day but that is to be expected with this durable hard case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless charging Otterbox for iPhone 15 Pro Max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otterbox for my iPhones. This one says wireless charging and works with MagSafe, but it does NOT do Magsafe charging, only Qi charging. So, I bought the right Otterbox with Magsafe charging.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry for any confusion regarding wireless charging compatibility versus MagSafe. We are so glad you were able to find one of our case options that offers the MagSafe option that you desired. Should any questions or issues arise, please do not hesitate to reach out to our Customer Service Team as we are always happy to help! OtterBox

  • Rated 3 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that brought out my product wasn’t as pleasant, however the product was great. The agent was very unwelcoming and was a little rude.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epic Fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is rugged but it is not MagSafe compliant. You have to remove the phone from the case to charge the phone without a cord - really bad!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Joe! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions! OtterBox

  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone cracked even with this protection. Like how the phone felt in hand with this cover

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but does not protect the screen that much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it. Too difficult to remove phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not at all a Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what a defender box should be. There's virtually no protection for the sides of the phone should it fall face down. Don't do it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are finding frustration with the Defender Pro Series case. This case is designed with rugged protection and pairs perfectly with our screen protection products to fully protect your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any questions, troubleshooting, or issues related to your case. OtterBox

  • Rated 2 out of 5 stars

    Case and holster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes unsnapped constantly from the holster, not relieable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop sending me emails everyday about reviewing yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending me emails everyday about reviewing your items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely fell apart within 2 months. this has never happened to any otterbox i've ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not protect my phone on the side or edges where the OtterBox is.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Enrique! We apologize that you experienced an issue with your case. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox