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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 944 reviews
  • Rated 4 out of 5 stars

    Great product, but.............

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I've had in the past, and I try to avoid it but sometimes it just happens, is if you catch the "holster" on something while you're sitting down in a narrow chair, typically, you end of breaking the spring-loaded clip off! You can't fix it & they don't sell the part or the holster w/o buying the whole she-bang for $50! Sure wish I could save $ & just buy the holster part along w/o the "wrapper" for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice rough and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case to hold off until lifeproof comes out with their fre-power chargeable case. Comes with a hard plastic and durable rubber piece. Dropped a few times on accident and no damage to phone whatsoever. Pretty rugged and doesn’t make phone feel like a brick

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    OTTER BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTHER THAN BEING REALLY EXPENSIVE, ITS BEEN PRETTY GOOD. IT HASN'T BROKEN YET LIKE THE OTHER PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox = High Quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! In this case, when you're talking about a $$$ phone you pay for the best; and with OtterBox you get the best! Phone feels secure! This is my third OtterBox. I put one on every phone, including the wifes.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, though a little bulky. I like the dust covers since I carry my phone in my pants pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box makes some good cases, but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes some really strong cases. I've dropped my phone a couple of times and the case has held up well. The only issues that I've had with this case is that the protective flaps at the end of the phone where the charger is inserted and the flap that covers the ringer are about to break off. A better design would have not included flaps over areas that are used often.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Not like the old defender series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t protect the screen. You will need to buy a separate screen protector.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is real nice, very sturdy. I love the feel of it. It's not too bulky but definitely not flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter box products for years they hold up well, protection is great and they are affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case my phone save much time after the drop. One bad thing no screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s a great sturdy iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bulky and it’s easy to remove The case from the phone. It’s also easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Built to last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong great phone protection. Well construction and good presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fine product for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my purchase experience was excellent. told Best buy associate was I wanted, and took me immediately to an assortment of the products and described the differences in them. I made my selection and was on my soon. Nothing could have been better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protects Like it Supposed to!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OtterBox cases for all my phones I've owned and dropped them handfuls of times and no damage has ever happened to my phones. These cases are tough and do what they have been designed to do. No regrets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing. Compared to earlier versions this one is harder and it doesn’t develop a smell over time. There’s nothing protecting the front of the phone so you would have to get one of those glass protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My only choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought four Otter Boxes for phones now and continue to be happy with them. I was disappointed that they no longer come with the front glass included but I was able to buy it separate. I would buy another Otter Box if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a new iPhone and needed a good, sturdy case just in case of accidental drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otter box defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the defender series for years. I use my phone at work a lot and drop it frequently. I have never had an issue after dropping it. Great protection. It looks like the new style for the iPhone X will last longer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Why change a good thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits the phone well but they no longer have a cover for the front.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very sturdy but bulky case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy but bulky case for the latest iPhone XS. Feels safe, but unwieldy at times.

    I would recommend this to a friend