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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 944 reviews
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Strong and sturdy. The clip on holder is great for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyz loved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyz loved. Great case to keep phone safe recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection for your iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A strong case that straps to your belt for easy access always ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always had dependable products. And a good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The putter box is a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service , I would Recommend this purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I have used this case in the past and was really pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice and really handy and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How long will it last good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still making it through with this otter box my last one didn’t make it 30 days I do construction and it’s making it so far I will review in 30 more days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....tough and durable! Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the money. Thick- nice weight- not going to break this one!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to get phone in the case, case is extremely bulky. I'll be returning it for something a little sleeker and lighter weight.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey ynotearp,

      We genuinely apologize that this Defender Series Pro seems to be slightly too cumbersome for your comfort level! While the extra layers add a lot in terms of rugged assurance, we certainly understand that they can make the case feel slightly bigger sometimes. If you're looking for a case that strikes the perfect balance between sleek style and superior security, we would suggest taking a peek at our Symmetry series. The Symmetry has a much lighter construction, and is designed for simple, pocket-friendly protection. Feel free to check it out via the link below, and give our helpful Otters a quick call at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-x-and-xs-tonic-violet/6287828.p?skuId=6287828

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Had what I needed, located without delay, good pri

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what I needed, received without delay, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, it is a bit large but no worries that I’m gonna break my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped this phone the moment we got it. Luckily we had the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the screened version in my opinion but does the job. Make sure you also get a tempered glass screen protector or it's equivalent to complete the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great but the case is big as a result. The clip portion is almost too big and results in phone likely being dropped or knocked accidentally. That’s ironic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect your 1000+ phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch case but a little tricky too install yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect my daughter’s phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my daughters iPhone X. She likes the color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only case I will ever buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and does the job as always can’t beat a otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I bought this for loves it. Great buy from a good brand.

    I would recommend this to a friend