Customer Ratings & Reviews
- Model:
- 51222BBR
- SKU:
- 6287794
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.
This summary was generated by AI based on customer reviews.
Doesn’t offer frontal protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case assuming it would protect front and back of my phone. There is no front protection. Would not recommend . Ended up returning it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Ronny!
We're sorry to hear about your disappointment with your Defender Series case! After extensive design testing, our engineers determined that the best way to interact with the advanced display of this device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. We greatly appreciate your feedback, and we'll be sure to pass it up the ladder to our design team. We hope that you choose to give OtterBox another try in the future!
Best,
OtterBox Customer Service Team
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a couple of months plastic on case is already cracking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Julie,
We're so sorry this case has been running into some issues lately! This is surely strange to hear because our cases were designed to withstand life's many challenges. Not to worry - our friendly Otters would love to get you a brand-new case. Simply just give us a call at 1-855-688-7269 and you'll be enjoying that stellar security in no time at all!
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip
Best protection best grip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly for its rubber grip, I bought like 20 different cases to test. While many had good rubber grip none of them came close to this one as this one has on side and also on back, only close one was the Speck Grip, I like this Pro rather than the regular defender because I wasn’t a fan of the logo cutout on the back, without the cutout it feels better in my hand
I would recommend this to a friend Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great and great price................. I love it,
I would recommend this to a friend