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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 386 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Pro Tablet Case offers excellent protection and a good fit for the Apple iPad. Many find it easy to use and appreciate the updated design and quality of the case. However, some customers have expressed concerns about the stand's durability, the absence of a screen protector, the weight of the case, and the price. Some customers also reported issues with the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 386 reviews
  • Rated 5 out of 5 stars

    Nice tablet case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a short time but so far it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box tablet case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and price! Fits well on new tablet,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bounced off a concrete floor several times before breaking, still saved the iPad inside like it was supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good solid protection for my new IPad. My son has this brand for both his phone and IPad. Perfect, just what I was looking for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case But $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, price is high but I guess you get what you paid for. Would be a better buy I if it included a screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only brand I EVER buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy any other brand of protector than Otterbox. For over 10 years, pads phones, only one I buy. They have a warranty that is best, and I have used it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit exactly like it should...looks very nice, like it belongs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this product as I use my iPad inside and out back in the yard and wanted a case to protect it . I’ve always trusted otter box with my phones so this was a no brainer. I bought product but it did not have a screen inside and by all accounts the QR code, directions on the box and pictures it should have had a screen in it. I took it back to the store Best Buy Berlin Turnpike in newington CT and explained every thing. They weren’t helpful I showed them the video from the QR code on the box and pictures on the box . The cashier told me they don’t come with a screen she put them on iPods before I asked if she could check another box and was told they can’t open products. So conclusion it either a manufacturer defect, incorrect description on the box. Either way the store wasn’t helpful and that’s one of the reasons I just stop going to the newiington Best Buy. Customer service thier is not what it used to and needs to be

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Our engineers removed the built-in screen protector from our Defender Series Pro cases to ensure complete functionality with the newest devices. Our Defender Series Pro was redesigned in order to provide the same drop protection even without the built-in screen protector. For an iPad option with a built-in screen protector, we recommend the Defender Series. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior iPad Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that is very durable for drop protection. The texture also enhances my grip on my iPad. Very nice case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little hard to use. Especially to take it off and on to cover the screen, but it is great protection for my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case to protect my iPad that my younger children would use occasionally. It has done a great job and it was very easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Awesome iPad Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case solid and well built, takes a bit of work to get it on but other than that it’s great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPad for my son. There was no way I was going to let him play with it without an otterbox.

    I would recommend this to a friend
  • Cons mentioned:
    Kickstand

    Rated 1 out of 5 stars

    Overpriced junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junks, Back stand is difficult to use and sticks. After 6 months, back support piece broke and flips down so it's constantly in the way and tedious to use. all in all, an over priced piece of crap. Best buys return policy is useless.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Tough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just what you need for ultimate protection for you new device! Holds up great for my 3 year old and she loves the stand on the back

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Gretchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice. Doesn’t go over the glass anymore. Hopefully it works as well as the others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox, My IPad is well protected. I would recommend everyone to add it to your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Son’s gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased iPad 10 generation for my son n needed protection …. He drop it with the protection n nothing happen 100% recommended

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Good cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outterbox covers are really good it’s just that the standing thing doesn’t close well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not the quality I expected from Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it seems to be made with better materials than online knockoffs it is very thin , the back is so flat any additional pressure shows through the screen, there was no screen protector. Just not to the otterbox quality standards I’m used too.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Clarence! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. OtterBox