Customer Ratings & Reviews
- Model:
- 77-89987
- SKU:
- 6513281
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the great protection and fit this Defender Series Pro Tablet Case offers for their Apple iPads. Many appreciate the case's design, but some find the stand difficult to use and are disappointed by the lack of a screen protector. Concerns have also been raised regarding the case's durability and price point. While some find it bulky and heavy, others believe the protection justifies the cost.
This summary was generated by AI based on customer reviews.
Ipad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, use it for my job and really love it
I would recommend this to a friendA must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a case for my Apple devices. Otter box is amazing!!
I would recommend this to a friendI like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yup. It works, kid tossed it at the wall and it didn't break.
I would recommend this to a friend- Cons mentioned:Screen protector
Screen protector not included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All photos online show a screen protector included with the product, however you must purchase a protector separately.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion. Generally speaking in the iPad lineup, the Defender Series case will feature a built-in screen protector and the Defender Pro Series case will not have a screen protector built-in so the case can be paired with any of our independent screen protection offerings available for the device.
Nice product the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product the best. Nice product the best. Nice product the best
I would recommend this to a friendYessss!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking cool dude! Hahahahahahahahahahahahahhahaha!
I would recommend this to a friend- Cons mentioned:Price, Stand
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the stand these cases use, and its too expensive for what you get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! If you have experienced an issue with the shield stand portion of your Defender Pro Series case, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Stand
Outter box ipad 10generation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive and the stand breaks really easy and not good with glass screen protectors
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! We do test OtterBox Screen Protectors to be fully compatible with our Defender Series Pro cases for this iPad. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
returned item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No opening for the camera lense without removing part of the case when camera feature is needed
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
It was a present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing present so dont know they said it was nice
I would recommend this to a friendExcellent if you plan to drop your iPad a lot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to assemble. Perfect for a work environment cumbersome for daily use at home.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Mike! Thank you so much for your kind words! If there ever is a problem with your Defender Series Pro case, please contact our Customer Service team as we do have a great and hassle-free warranty!
Nope not Otterbox Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy for an Otterbox product. Also, it didn’t have a fold back cover to protect the screen. The packaging gave this covered view therefore customer perception is complete coverage.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
- Cons mentioned:Stand
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but the pull out stand is hard to take out and put in.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Katrina! Thanks so much for taking the time to share your thoughts and experience on this Defender Series Pro iPad case with us. We're happy to hear the protection it offers has been up to your standards so far, but we apologize for any trouble you've had with that stand. We'll provide a link our installation video for you below to help give you a visual on using that piece, but please feel free to give our CS team a call at 1-855-688-7269 with any questions or concerns.
https://www.youtube.com/watch?v=7OXDeax6Sp0
Cheers,
OtterBox Customer Support
Buy something else good case but plastic sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case broke within first 2 weeks of having it on the ipad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Broken phone holster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked initially. However, the small plastic piece which locks the phone on to the belt holster broke. Then the holster was not good. Luckily, Otter box has a warranty website. I ordered a replacement set and it will arrive in a few days.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for taking advantage of our warranty! We are always more than happy to help when issues arise!
- Cons mentioned:Kickstand
It broke the first day of purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outside of it literally breaking the first day of me having it, (as in the kick stand) it’s okay but I am not impressed on it breaking the way it did
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Ashlee! We are so sorry to hear that you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Cons mentioned:Price
Not satisfied with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this in exchange for the wrong one that was sold to me. This one was double the price and Best Buy would not match the last price. Said that it was not the same product when I clearly pointed out that it was the same product. Since it was a gift for my granddaughter, needless to say, I had to pay the double price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you had a disappointing experience with your recent purchase of the Defender Series Pro tablet case that you picked up for your granddaughter. How things went down is beyond our influence, unfortunately, but we did still want to acknowledge it since it all ultimately comes back to the use of one of our products.
We do hope that your gift was met with enthusiasm, and if you or your granddaughter have any questions about the case, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Support
Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually ended up returning it. I didn’t like that the face of the iPad is exposed.
I would recommend this to a friendI'd pass if I were you.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed and felt extremely cheap, worst Otterbox product ever purchased, returned it and bought a different otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! WE are so sorry to hear that you experienced an issue with this case. While it sounds like you successfully found a different OtterBox case to better meet your needs for your device, please know our Customer Service Team is always happy to help, so if future questions or needs arise, please do not hesitate to reach out!
- Cons mentioned:Kickstand
Easily breaks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kickstand broke in 2 days. I will not be buying a otterbox again. For this price it should not break. The kickstand would not sit flat anymore also. I had to take it off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the very best from the Otter brand, and we're sorry to hear that your particular Defender Series Pro tablet case is having some struggles with its stand. Fortunately, we've got a great warranty in place to help get you set up with a brand-new replacement, which we trust will stand the structural test of time.
Just give us a call at 1-855-688-7269, and we'll have this all fixed up in a hurry!
Best,
OtterBox Customer Support