Customer Ratings & Reviews
- Model:
- 77-89987
- SKU:
- 6513281
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the Defender Series Pro Tablet Case offers excellent protection and a good fit for the Apple iPad. Many find it easy to use and appreciate the updated design and quality of the case. However, some customers have expressed concerns about the stand's durability, the absence of a screen protector, the weight of the case, and the price. Some customers also reported issues with the kickstand.
This summary was generated by AI based on customer reviews.
Great case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that serves well for the previous purchase I made.
I would recommend this to a friendNothing Better Than an Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a combination. The service of BestBuy and the toughest iPad case ever.
I would recommend this to a friendPerfect for my kids abusing their stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit nice and person helping me with purchases was awsome very helpful
I would recommend this to a friendiPad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this iPad I'm going to buy this for a gift
I would recommend this to a friendIpad case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I received great customer service
I would recommend this to a friendYup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use OtterBox on all my tech devices all hail the king
I would recommend this to a friendIpad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, use it for my job and really love it
I would recommend this to a friendA must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a case for my Apple devices. Otter box is amazing!!
I would recommend this to a friendI like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yup. It works, kid tossed it at the wall and it didn't break.
I would recommend this to a friendNice product the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product the best. Nice product the best. Nice product the best
I would recommend this to a friendYessss!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking cool dude! Hahahahahahahahahahahahahhahaha!
I would recommend this to a friendNot a great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual case covering the iPad is great. The cover with the pedestal is complete junk. The pedestal barely works, and it will lack longevity.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! If you ever do have problems with your Defender Series Pro case, we have a great warranty! We are always more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Cons mentioned:Price, Stand
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the stand these cases use, and its too expensive for what you get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! If you have experienced an issue with the shield stand portion of your Defender Pro Series case, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
It was a present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing present so dont know they said it was nice
I would recommend this to a friendGreat Idea Poor Execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this to be a very poor design especially for Otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
- Cons mentioned:Screen protector
Screen protector not included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All photos online show a screen protector included with the product, however you must purchase a protector separately.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any confusion. Generally speaking in the iPad lineup, the Defender Series case will feature a built-in screen protector and the Defender Pro Series case will not have a screen protector built-in so the case can be paired with any of our independent screen protection offerings available for the device.
- Cons mentioned:Stand
Could be improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand for the case sucks it kept getting stuck trying to open and close
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jason! We’re so sorry to hear about the trouble with your product. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Stand
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but the pull out stand is hard to take out and put in.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Katrina! Thanks so much for taking the time to share your thoughts and experience on this Defender Series Pro iPad case with us. We're happy to hear the protection it offers has been up to your standards so far, but we apologize for any trouble you've had with that stand. We'll provide a link our installation video for you below to help give you a visual on using that piece, but please feel free to give our CS team a call at 1-855-688-7269 with any questions or concerns.
https://www.youtube.com/watch?v=7OXDeax6Sp0
Cheers,
OtterBox Customer Support
- Cons mentioned:Price
Not satisfied with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this in exchange for the wrong one that was sold to me. This one was double the price and Best Buy would not match the last price. Said that it was not the same product when I clearly pointed out that it was the same product. Since it was a gift for my granddaughter, needless to say, I had to pay the double price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you had a disappointing experience with your recent purchase of the Defender Series Pro tablet case that you picked up for your granddaughter. How things went down is beyond our influence, unfortunately, but we did still want to acknowledge it since it all ultimately comes back to the use of one of our products.
We do hope that your gift was met with enthusiasm, and if you or your granddaughter have any questions about the case, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Support
- Cons mentioned:Stand
Outter box ipad 10generation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive and the stand breaks really easy and not good with glass screen protectors
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! We do test OtterBox Screen Protectors to be fully compatible with our Defender Series Pro cases for this iPad. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!