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Customer reviews

Rating 4.6 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 711 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great iPhone 12 or 13 pro max case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the iPhone 12 Pro Max otterbox defender. More solid feeling. More sharp edges to match the new design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case thats not too bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an apple branded case that cracked im very pleased with this case, it allows wireless charging and supports magsafe as well which was an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    hallo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone doesn't feel like it's in any danger if I happen to accidentally drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really durable and so much better than the other one we had. Has a good grip and the mag safe is an added plus to use with the dash mount.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Hard Shell for iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s Brand new iPhone 13 Pro Max. He likes it because it is sleek, durable, and keeps his phone safe. We like OtterBox products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for phone. Very durable and strong. Protects phones

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-made, I would recommend this to anyone that needs to protect their iPhone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very durable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great case very durable ! Looks great and feels great too touch

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX IPHONE PROTECTOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY PROTECTS MY IPHONE...CORNERS AND FACE. AND NO TROUBLE PUSHING THE SIDE BUTTONS

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect Your Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy and my investment is money well spent. I’ve already dropped my iPhone 13 a half dozen times and the Otterbox Defender has been invaluable!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Live by otter box defender

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy otter box defenders for my phones. Great product

    I would recommend this to a friend
  • Cons mentioned:
    Installation difficulty

    Rated 4 out of 5 stars

    Great case for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device a bit difficult to put on, but once it’s on very strong does what it’s intended for sure has dropped and a lot stronger then expected since it seems a bit thin. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and protective of my phone. Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not dropped this phone, but I had the same phone was dropped several times without any damage. The case adds very little thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    awesome phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my husband iPhone work and protects his phone really well

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling and cover at the charger port from blocking out the dust and dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking good and I drop my phone four times and has not correct. I really love this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use OtterBox for my phones, great protection and it works great, have dropped the phone numerous times without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. You couldn't ask for a better product pictures videos FaceTime text messages everything is great but iPhone 13 pro Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super sturdy and sleeker than the regular defender series case. My only complaint is it only comes in black & I find it too pricey

    I would recommend this to a friend