Customer Ratings & Reviews
- Model:
- 77-85623
- SKU:
- 6471508
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to do a decent job of keeping the phone safe.
I would recommend this to a friend - Pros mentioned:Protection
Bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky, good for protection but not worth the extra bulk added to the iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback. We work tirelessly to ensure the best protection available for your device. Our Defender Series Pro XT is our most rugged case and we are always looking to improve our cases based on feedback like yours. If you do have a problem with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Best case ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it very strong ,will definitely buy it sgain
I would recommend this to a friendGreat Phone Protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Steady Eddy. My Go-To I tried to get something else cheaper when it wasn't available. And sure enough it didn't hold up til This arrived. Thank YOu OtterBox. You work as advertized.
I would recommend this to a friendOtterbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product worth the money it hasn’t proved me wrong I buy one every time I change phones
I would recommend this to a friendNothing can go wrong with a otter case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable a brand that you can trust Perfect for my iPhone
I would recommend this to a friendOtterBox phone cover case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case, I have the 13 Pro Max and its already outdated and hard to locate phone covers, happy they had it in stock.
I would recommend this to a friendProtect the charging slot!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at protecting the connection slot for charging. It ensures there’s a good connection by preventing build-up in the open slot.
I would recommend this to a friend- Pros mentioned:Protection
Protection but not convenient.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems to be very protective, I did not test it. Probably will meet the standards. Downside is it is big, it has a tab for the charge plug that is a pain to open and is difficult to get out of your pocket if you are carrying it there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Mike!
We're sorry to hear that you're not loving your Defender Series Pro XT with MagSafe! We appreciate your feedback about the size of your case and your struggles with the port cover, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Magsafe
Ok but get a better option
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok case, got it on sale, MagSafe works fine, biggest complaint is there’s no grip, entire backside is just smooth making it easy to drop/slip in your hand
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for the feedback on our Defender Series Pro XT case! We do offer a variety of cases that better suit your needs. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Quality Produce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box always makes quality cases. Otter Box is the only brand I use for my cell phones.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter box. Only down fall is the back of the case is very slick. Product does not come with a phone clip but you get a promo code to go online and order one. The clip is free jus pay Shipping and handling. Which I believe was $9
I would recommend this to a friendI like money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Like money so i write thus review so maybe best buy give me 400 dollars
I would recommend this to a friend- Pros mentioned:Protection
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can feel how sturdy the case is and I love the protection for my phone but after 2-3 days, the back of my phone is chipped where the camera part is :( I’m not sure on trusting it but I decided to give it another shot and see what else pops up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Defender Series Pro XT with MagSafe. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Wonderful case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful case. It fits well and has nice coverage of the screen and camera bump. I really like the colors too, tired of black on black cases.
I would recommend this to a friend Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I have ever got also, really fast on shipping
I would recommend this to a friend- Pros mentioned:Protection
Love an otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think I’d care for this, I usually get the original defender, but I LOVE this case. It is lightweight but protects my phone.
I would recommend this to a friend 
Perfect
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and clean case, not too bulky or heavy
I would recommend this to a friendRecent iPhone case and protective screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice work by Mr Casanova to complete the installation of the iPhone case and protective screen. Well done and timely. You seem to have a very good store on Polaris Parkway.
I would recommend this to a friendiPhone 13 otter box case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good luck with otter box in the past, so I figured I would try again. So far so good. The case seems durable enough. The last case for the iPhone 11 had the soft rubber which was installed over the hard plastic this one is more ridgid with no rubber on the outside.
I would recommend this to a friend