Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Angle. OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Left. OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Alt View 1. OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Defender Series Pro XT Video video 0 minutes 28 seconds

OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

Model:
77-85623
SKU:
6471508
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 710 reviews

  • Don’t buy this cases

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst phone case I have ever purchased. I dropped my iPhone a week later and all the back of the phone was broken. Never happened with non of my cheap cases before. This cases supposed to be the best protectors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Great protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. No cracked screen or dents when my phone hits the ground.

    This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Dark Mineral

    I would recommend this to a friend

  • Excellent case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-made, I would recommend this to anyone that needs to protect their iPhone.

    I would recommend this to a friend

  • Durable and high quality from a trusted company

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted OtterBox with my devices and this item was as well made as they’ve all been.

    This review is from OtterBox - Defender Series Pro XT for Apple® iPhone® 13 Pro Max and iPhone® 12 Pro Max - Purple Perception

    I would recommend this to a friend

  • Great protection great bang for buck

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durability for the phone. Maybe a tad more then other cases but defiantly worth the price

    I would recommend this to a friend

  • Iphone protections

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best I have found for my phone!! Anyothere did not give near the functions this one does

    I would recommend this to a friend

  • Phone saver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. I love the otter box. I get a new one with each new phone

    I would recommend this to a friend

  • great product!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift and so far it’s nice and durable. had one before and it lasted a good while

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection and sleek design. I little tricky to put on at first.

    This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Dark Mineral

    I would recommend this to a friend

  • Great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even work with my wireless charger that the old defender case had a hard time working with.

    I would recommend this to a friend

  • Autumn C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case love it, and I protect your phone 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, slim design fits well your pocket.

    I would recommend this to a friend

  • OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling and cover at the charger port from blocking out the dust and dirt.

    I would recommend this to a friend

  • OtterBox Hard Shell for iPhone 13 Pro Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband’s Brand new iPhone 13 Pro Max. He likes it because it is sleek, durable, and keeps his phone safe. We like OtterBox products.

    I would recommend this to a friend

  • Excellent!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 13ProMax Is A Very Fast Processing Smartphone. With The Best Camera Lens To Date

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only brand I would buy for my phones. Good quality.

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very thin. Works well with screen protector.

    I would recommend this to a friend

  • Good investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not dropped this phone, but I had the same phone was dropped several times without any damage. The case adds very little thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and protection. Does all it should as it should.

    This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Dark Mineral

    I would recommend this to a friend

  • GVHR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it l. purchased for 18 son (rough on EVERYTHING)! However Otterbox is known for its durabilit, must say it’s holding up!

    I would recommend this to a friend
Page 20, Showing 381-400 of 710 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.