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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 710 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, almost impossible to take off but really protects your phone compared to other brands. I would definitely still get a screen protector though. My screen scratched even with the screen protector. I prefer the old Otterbox cases that are bigger and thicker but they went thinner and got rid of the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to. Protects my phone and is easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device a bit difficult to put on, but once it’s on very strong does what it’s intended for sure has dropped and a lot stronger then expected since it seems a bit thin. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably in my hands and in pocket. Recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to have this kind of case on my phone because their have the best quallity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover and look for my iPhone. It gives my iPhone a great new look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You’ll be proud of yourself after installing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most difficult-to-install phone case I’ve bought in 20+ years. Good luck, you’ll need it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the installation process for the case was difficult. We hope that you enjoy the great protection that this case offers your device. Please reach out with any questions or needs that may arise as you enjoy the case! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 12 and 13 pro max OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this case because it says it is for 12s and 13‘s. I have an iPhone 13 promax. The phone fits in the case perfectly, the volume and power buttons work great. The only downside is the vibrate switch on the side is very tough to switch on and off due to the iPhone 13s being slightly thicker than the 12s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Iphone 12 Pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, but it was too expensive. Let's hope it lasts long enough to get my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i love the way the case feels its not slippery in hands nice and firm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case , wish it had a camera cover on it , but it’s great for protecting your phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable case. Slim and sleek. Very good looking. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet case and protective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stick with other box great case and clean quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits, it works, it does its job. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, durable, looks great, has clip for belt

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very durable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable ! Looks great and feels great too touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptic about it. It actually fits well and durable !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO clear Cover but STURDY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sturdiness but it was a little difficult to get the front case trimming on. Also, there is no CLEAR cover as the previous cases which was a let down otherwise it is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about this case is that there isn’t any kind grip on the back. If you put the phone down on your lap it’s going to slide off almost right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    more or less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was good, but the price too high! No discount! On the Otterbox website it was 10 dollars less!

    No, I would not recommend this to a friend