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Customer reviews

Rating 4.6 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 711 reviews
  • Rated 5 out of 5 stars

    Best Buy RULEZ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service by Best Buy’s employee Ina. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility

    Rated 2 out of 5 stars

    Ok but get a better option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok case, got it on sale, MagSafe works fine, biggest complaint is there’s no grip, entire backside is just smooth making it easy to drop/slip in your hand

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our Defender Series Pro XT case! We do offer a variety of cases that better suit your needs. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Won’t regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this case!! Literally the Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection and sleek design. I little tricky to put on at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and high quality from a trusted company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted OtterBox with my devices and this item was as well made as they’ve all been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone protections

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best I have found for my phone!! Anyothere did not give near the functions this one does

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but hard to manage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case but a nightmare to get on or off the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection great bang for buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durability for the phone. Maybe a tad more then other cases but defiantly worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift and so far it’s nice and durable. had one before and it lasted a good while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even work with my wireless charger that the old defender case had a hard time working with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and protection. Does all it should as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. I love the otter box. I get a new one with each new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to. Protects my phone and is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GVHR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it l. purchased for 18 son (rough on EVERYTHING)! However Otterbox is known for its durabilit, must say it’s holding up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, almost impossible to take off but really protects your phone compared to other brands. I would definitely still get a screen protector though. My screen scratched even with the screen protector. I prefer the old Otterbox cases that are bigger and thicker but they went thinner and got rid of the screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 13ProMax Is A Very Fast Processing Smartphone. With The Best Camera Lens To Date

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 12 and 13 pro max OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this case because it says it is for 12s and 13‘s. I have an iPhone 13 promax. The phone fits in the case perfectly, the volume and power buttons work great. The only downside is the vibrate switch on the side is very tough to switch on and off due to the iPhone 13s being slightly thicker than the 12s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only brand I would buy for my phones. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to have this kind of case on my phone because their have the best quallity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Iphone 12 Pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, but it was too expensive. Let's hope it lasts long enough to get my money's worth.

    I would recommend this to a friend