Customer Ratings & Reviews
- Model:
- 77-85623
- SKU:
- 6471508
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Good Phone Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone case. It was exactly what I was looking for. I wanted a stronger tougher type of case.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, service and BB installed it “ready to go”
I would recommend this to a friend- Pros mentioned:Protection
Awesome case for 13 Pro Max!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I usually use UAG but now I’m a fan of Otterbox. This case is awesome being that the 13 pro max is big I have dropped it a couple times and with this case I’m less worried since it’s very protective. Has a good camera bump. To install remove retainer and slide phone in then reinstall retainer.
I would recommend this to a friend - Pros mentioned:Case quality
Good but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but I prefer the life proof next with MagSafe case. But it’s a good case I just prefer the lifeproof
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
Thank you for taking time to leave a review! We're glad to hear that you found something that you like with our sister company, LifeProof. If you do run into any issues with your Defender Series Pro XT, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
I think this effects cell reception
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have googled it many times over and while this is a great case for protecting your phone, every time we get an Otterbox, it effects phone call quality. My husband always sounds like he is in a bad cell area when he has this case on. Sure his phone may not get damaged but his quality of calls is incredibly poor
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're glad to hear that your confidence in the protective nature of the Defender Series Pro XT case is high, though we can certainly appreciate your frustration with the struggles you and your husband have had with cell reception. That really shouldn't be anything to do with the use of the case, but we'll definitely share your concerns with our quality and design teams for their reference.
Have you tested your devices without the case or with any other models? That would perhaps be a good next step. If we can be of any further assistance, please feel welcome to give us a call at 1-855-688-7269 and we'll always do our best to help.
Kindly,
OtterBox Customer Service Team
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and tough as nails. Comes as advertised, no regrets
I would recommend this to a friendOtterbox Defender XT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried a dozen cases for my iPhone 12 Pro Max, finding one with some grip on the side and MagSafe compatible was my biggest issue. This case is covers all the bases. It has some grip on the side and is MagSafe compatible. The iPhone 12 Pro Max is a big phone, but I would buy this case again.
I would recommend this to a friendLove them!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox always provides the upmost protection for my devices! Wouldn't do it without them!
I would recommend this to a friendProtect your investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A small investment to protect your phone! Happy to pay a little more for a case of quality.
I would recommend this to a friend- Cons mentioned:Charging
iphone 13 pro max case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot charge with case on phone as advertised and verified with sales associates inside store!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles charging with your Defender Series Pro XT with MagSafe! Keep in mind, this case will perform best with Apple and OtterBox branded MagSafe chargers. If you are using one of those chargers, go ahead and give us a call at 1-855-688-7269, and we can look into getting you a replacement case.
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is bulletproof, well…. Darn close!! Very easy to use and keeps dust out!!
I would recommend this to a friendKevin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well , just believe it should come with screen protector!
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Otterbox Defender series cases for my iPhone for over a decade. Never been disappointed.
I would recommend this to a friendGreat case for your valuable phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Very sturdy. Good quality. Hard back and rubber sides.
I would recommend this to a friendGreat case doesn't make phone too bulky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice thin case, feels and seems like it will protect the iphone from a decent drop
I would recommend this to a friend- Pros mentioned:Protection
Military Grade Otterbox for iPhone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case to protect your phone regardless of brand. With the addition of a tempered glass face your phone will be fully protected from most any impact which can damage your phone. This is an excellent product.
I would recommend this to a friend Hard shell case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the hard shell case for my iPhone, a must have item
I would recommend this to a friendBest Phone Case Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very well made, a little difficult to install. Worth every dollar spent!
I would recommend this to a friend- Cons mentioned:Price
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great case. Only negative is the price and color selection availability.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad you're liking your case for the most part! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. We're sorry to hear about your disappointment with the color options available for your device! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I will recommend to anyone in your area
I would recommend this to a friend