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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 709 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly staff and very professional. Fluent in the product specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice not big on reviews have to keep until charters run out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this case. Very durable and nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’m glad I bought it and it’s very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice it it also had a lenses protected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox quality in a MagSafe friendly form!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone nicely while allowing the phone to utilize MagSafe with a strong magnetic attachment! I had to exchange the thicker Otterbox because it did not allow magnetic connection. With the other Otterbox, the phone would wirelessly charge but only on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good, but the only issues is the cover on bottom where you charging it off right away.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 3 out of 5 stars

    Lacking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really fit otterbox holster. Awesome MagSafe case though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to hear you're enjoying the MagSafe aspect of the Defender Series Pro XT case, but it's definitely important that your Apple/Otter combo stays secure in that holster! We're sorry something is amiss with your particular unit, but give us a call at 1-855-688-7269 and we'll be glad to help get ya dialed in with a brand-new warranty replacement that is sure to provide a great fit for that trusted protection going forward!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Happy Parent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, Very Durable, Perfect for my active teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my husbands phone. We only use otter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very durable strong case. It would protect the phone quite well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best case that isn’t too bulky but not too flimsy. Perfect combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an otterbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and study but not too thick. It expands the width of the phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tevin was absolutely the best! Bought a new phone & was in & out in an hour!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped it from not so far & the case cracked on the edge & broke the back glass to my screen disappointed that it didn’t save it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Luis! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constructed very well. I wouldn’t carry my phone anywhere without this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big swing and a miss for Otterbox on this one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I would expect from Otterbox, costs more, but the bottom of the case is solid plastic! And good luck trying to keep it in a holster. This doesnt come with a holster, but there is a ticket inside to get one all you have to pay is the shipping. But the phone will fall out if you bump the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustrations with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the holster, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement holster. Feel free to call us at 1-855-688-7269, and we can get your warranty claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went front the iPhone 11 having the larger phone is definitely a nice change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro MaxDefender Otter Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable and protective. iPhone buttons work seamlessly with case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always hit great results with all my otterbox products.

    I would recommend this to a friend