Customer Ratings & Reviews
- Model:
- 77-85623
- SKU:
- 6471508
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Snug & Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Study construction and excellent fit. I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect iPhone 13 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the new iPhone 13! Easy to put on and remove
I would recommend this to a friend - Pros mentioned:Fit
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, fix perfect in the IPhone Pro Max 13
I would recommend this to a friend - Pros mentioned:Protection
Perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever, it protects your iPhone very well
I would recommend this to a friend - Pros mentioned:Protection
Great Case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case overall! Does protect my phone from any falls!
I would recommend this to a friend Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light & sturdy .. the smooth surface on back gets tricky for one hand operation
I would recommend this to a friend- Pros mentioned:Fit
iPhone 12 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fit great! Worked great with iPhone 12 pro
I would recommend this to a friend Nice Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son in law loves his new case and uses it everyday
I would recommend this to a friend- Pros mentioned:Protection
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it. I would recommend it to anyone
I would recommend this to a friend DO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to suggest Otterbox to my coworkers/customers, but after this experience will be looking for an alternative option. Bought this $70 case that no longer comes with a holster as Otterbox wants you to order a "free" holster and pay $10 worth of taxes and shipping fees. Went to order the holster and it was out of stock for a month. Put the phone in the holster and it fell right out so I called customer support. They told me there was a design error and they would send me one from the batch with the the new design. Received the new one and it is slightly better, but still falls out easily. Called their customer service again and their current solution is "Using the holster with the screen facing outwards seems to work". Yeah, so I crack my screen if I bump into anything? Fat chance. So now I'm out $80 as due to waiting on the holster I am past the return period and will now need to find a case from a different company that will work.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Pete!
We're sorry to hear that you're having trouble with your Defender Series XT holster! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad that your replacement was giving you similar issues. Please feel free to call us at 1-855-688-7269, and we can do our best to get you helped out.
Best,
OtterBox Customer Service Team
Sturdy but not completely magsafe compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case, but the magsafe charging no longer works with my Tesla and E-Tron vehicles.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series XT! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Case quality
Otter box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case for my iPhone very good quality I recommend.
I would recommend this to a friend - Pros mentioned:Protection
Doesn’t like the texture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought otter box defender for my husband for good protection. This is unfortunately hard shell feeling rather than rubber shell. This means it is slippery and doesn’t feel very protective to buffer the impact of it fells. Only time can tell.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Defender Series Pro XT with MagSafe! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If your case ever ends up getting damaged, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Great case for keeping your phone safe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable case. Glad they made a version in non black color so i could get my wife on board instead of buying one of those colorful cases that provide 0 protection.
I would recommend this to a friendQuality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, but won’t wireless charge. I need to use the weird.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with your Defender Series Pro XT with MagSafe! Keep in mind, if you're just using a standard Qi charger, we recommend OtterBox Power accessories for the best wireless charging experience. If that isn't helping or you're having trouble charging with MagSafe accessories, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Otterbox 13 pro max
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy! Only thing i dont like its hard to put it on
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro XT with MagSafe was difficult to install on your phone! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're glad to hear that you're liking your case otherwise. If you run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great case, confusing packaging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This awesome hard case also fits the iPhone 13 Pro Max, such as what I bought it for, but it does not show the 13 on the box label. I think that they should indicate ALL the models that this case will fit clearly on the box.
I would recommend this to a friendSo So case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit any of my other cases. It does protect the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series XT with MagSafe! We're not sure exactly which other cases you're trying to use with your OtterBox, but we did not design it to be compatible with other cases on the market. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Otter box holster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case!!! But, the holster (which you have to order separately, it’s free but you have to pay shipping) doesn’t fit a iPhone 13 Pro Max when try to clip it in camera side. Doesn’t make sense
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustrations with your Defender Series XT holster! It's odd to hear that your belt clip isn't securely holding onto your phone, and we'll be sure to let our engineers hear about your experience. Thankfully we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement holster.
Best,
OtterBox Customer Service Team
too slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way to slick. not enough rubber, to much plastic….
No, I would not recommend this to a friend