Customer Ratings & Reviews
- Model:
- 77-84663
- SKU:
- 6472683
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Mostly good, a little bad.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because my defender wasn’t compatible with my car’s wireless charger but this one is. I gave ⭐️⭐️⭐️⭐️ instead of 5 because I don’t like the hard plastic feel of it in my hands. It also feels like it holds heat more.
I would recommend this to a friend- Cons mentioned:Bulkiness
Excellent case. Instructions difficult.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Not bulky. Instructions difficult to interpret.
I would recommend this to a friend Otterbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Otterbox is an excellent phone case.
I would recommend this to a friendIssa Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and looks nice, it’s a little bit thick…but if you’re into that go for it. I won’t judge.
I would recommend this to a friendA great case for protecting iPhone 13 Pro Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers enhanced protection for the iPhone including a cover for the lightning port which should protect from water vapor damage. The only downside (other than the difficulty actually installing the phone into the case) is that the case adds so much to the size of the phone that it no longer fits into my car's wireless charger slot.
I would recommend this to a friend- Pros mentioned:Protection
Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to do a decent job of keeping the phone safe.
I would recommend this to a friend Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for a nephew he loves it good for a teenager
I would recommend this to a friendCover
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product had several in the past and will continue to own
I would recommend this to a friendGreat Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable yet not too bulky . We use this style of case in our autobody repair shop keeps the phone intact.
I would recommend this to a friend- Pros mentioned:Protection
Protection but not convenient.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems to be very protective, I did not test it. Probably will meet the standards. Downside is it is big, it has a tab for the charge plug that is a pain to open and is difficult to get out of your pocket if you are carrying it there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Mike!
We're sorry to hear that you're not loving your Defender Series Pro XT with MagSafe! We appreciate your feedback about the size of your case and your struggles with the port cover, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can feel how sturdy the case is and I love the protection for my phone but after 2-3 days, the back of my phone is chipped where the camera part is :( I’m not sure on trusting it but I decided to give it another shot and see what else pops up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Defender Series Pro XT with MagSafe. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Scratch resistance
Scratches easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have on many different variations of these OtterBox is over the years. This one is my least favorite. The back scratches very easy. I’ve only owned it for a few weeks and I’m not very happy with how it’s held up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the scratches you're seeing, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Wonderful case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful case. It fits well and has nice coverage of the screen and camera bump. I really like the colors too, tired of black on black cases.
I would recommend this to a friend OtterBox phone cover case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case, I have the 13 Pro Max and its already outdated and hard to locate phone covers, happy they had it in stock.
I would recommend this to a friend- Pros mentioned:Protection
Bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky, good for protection but not worth the extra bulk added to the iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback. We work tirelessly to ensure the best protection available for your device. Our Defender Series Pro XT is our most rugged case and we are always looking to improve our cases based on feedback like yours. If you do have a problem with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Protect the charging slot!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at protecting the connection slot for charging. It ensures there’s a good connection by preventing build-up in the open slot.
I would recommend this to a friendOtterbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product worth the money it hasn’t proved me wrong I buy one every time I change phones
I would recommend this to a friend- Pros mentioned:Protection
Love an otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think I’d care for this, I usually get the original defender, but I LOVE this case. It is lightweight but protects my phone.
I would recommend this to a friend - Cons mentioned:Scratch resistance
OK but not the same quality of Otterbox past
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give it 5 stars but there are two flaws which stop me. One, the back scratches easily and two the whole two piece design and way you have to fit the plastic trim under the rubber portion leaves a lot to be desired.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the troubles you've had with your Defender Series XT with MagSafe! We appreciate your feedback about the scratches on your case and the design, and we'll be sure to let our design team know about your experience. If you run into any other issues, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Best case ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it very strong ,will definitely buy it sgain
I would recommend this to a friend