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Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 710 reviews
  • Rated 5 out of 5 stars

    Recent iPhone case and protective screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work by Mr Casanova to complete the installation of the iPhone case and protective screen. Well done and timely. You seem to have a very good store on Polaris Parkway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13 otter box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with otter box in the past, so I figured I would try again. So far so good. The case seems durable enough. The last case for the iPhone 11 had the soft rubber which was installed over the hard plastic this one is more ridgid with no rubber on the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can go wrong with a otter case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and durable a brand that you can trust Perfect for my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of OtterBox since my phone fell off my lap and under the car tire and was run over! I picked up the phone and it was just scuffed and the phone worked! This case does not come with a screen protector. So I bought a Zagg to protect that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. Like money so i write thus review so maybe best buy give me 400 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better otter box design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best I been using it for years and my phones have dropped and nothing happened. This new design incorporates the mag charging inside the case and they got rid of the bulky look of the cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I have ever got also, really fast on shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case. Don’t have to take it off for magnetic charge and it’s thin. I have dropped my phone several times with no issues with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Very slim yet very resistant. I have accidentally dropped it a few times and nothing has happened to my phone. The case shoes very little damage of where it hit the concrete.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box never disappoints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great case it’s so protective and it went on so easily I have no complaints it’s everything I needed & so much more lol

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility

    Rated 2 out of 5 stars

    Ok but get a better option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok case, got it on sale, MagSafe works fine, biggest complaint is there’s no grip, entire backside is just smooth making it easy to drop/slip in your hand

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our Defender Series Pro XT case! We do offer a variety of cases that better suit your needs. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and slim case. Love the magnet in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case for the price!! Going to go back and purchase another one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is incredibly durable. I dropped my phone the day after installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case. Hard to put on, but worth it. I used to prefer the silicone cases but they would not allow magnets to be stuck on for car mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protects the charging port makes the phone last much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice OtterBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otter products on previous phones and never had a problem. These new ones are built with the same quality and fit like a glove. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 magnetic case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i had gotten the car charger my friend wanted we were recommended this part for the phone my friend loves his case and said it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Hard to put on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection against falls and bumps, however is really hard to put on your phone, I never take it off to clean it cause I feel I’m gonna break my Phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having troubles with the removal and installation of your Defender Series Pro XT with MagSafe! We appreciate your feedback, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Won’t regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this case!! Literally the Best Buy!

    I would recommend this to a friend