Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 710 reviews
  • Rated 5 out of 5 stars

    OtterBox - Iphone 12 Pro case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, but it was too expensive. Let's hope it lasts long enough to get my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet case and protective

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stick with other box great case and clean quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about this case is that there isn’t any kind grip on the back. If you put the phone down on your lap it’s going to slide off almost right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox --- the best ever.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality! I have used otterbox exclusively for over a decade. Never disappointed. Always ready to sing their praises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptic about it. It actually fits well and durable !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    more or less

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was good, but the price too high! No discount! On the Otterbox website it was 10 dollars less!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trustworthy OtterBox- Devender ProXT Hard Shell for Apple iPHone 13 Pro Max lives up to it reputation. Would not use any other product. Why not have security for your phone when shelling out big bucks for the Apple I Phone 13 Pro Max? Catching a nice sale price on the OtterBox-Defender Series Pro XT Hard Shell was an additional bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You’ll be proud of yourself after installing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most difficult-to-install phone case I’ve bought in 20+ years. Good luck, you’ll need it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the installation process for the case was difficult. We hope that you enjoy the great protection that this case offers your device. Please reach out with any questions or needs that may arise as you enjoy the case! OtterBox

  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my son for his brand new phone and he really likes it.He needed protection for this very expensive phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good visit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Great service great products great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox - Defender Series Pro XT Hard Shell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended this phone case as the best protection for my new phone. We both have the same phone and case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case but a little hard to get off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender for the man of the house!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard shell is the only reason my husbands phone stays in great shape! Thanks otter box, your products are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for your smartphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It would be five stars if my iPhone 12 Pro Max would now fit in my DJI drone controller and allow me to use the cable included with the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinner than previous defender cases, doesn’t compromise use of MagSafe, just as durable as ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifetime warranty, not bulky or cumbersome. Absolutely love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lanyard option is perfect for hunting and fishing. It’s slick enough to attach a pop socket card holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great defense

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thinner fit to the new Defender case. The phone doesn’t feel as bulky to carry around anymore.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    DURABLE

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dropped phone off 4 story building didnt break at all

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case for 13 Pro Max!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I usually use UAG but now I’m a fan of Otterbox. This case is awesome being that the 13 pro max is big I have dropped it a couple times and with this case I’m less worried since it’s very protective. Has a good camera bump. To install remove retainer and slide phone in then reinstall retainer.

    I would recommend this to a friend