Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 710 reviews
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’m glad I bought it and it’s very sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good, but the only issues is the cover on bottom where you charging it off right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very durable strong case. It would protect the phone quite well,

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility

    Rated 3 out of 5 stars

    Lacking.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really fit otterbox holster. Awesome MagSafe case though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to hear you're enjoying the MagSafe aspect of the Defender Series Pro XT case, but it's definitely important that your Apple/Otter combo stays secure in that holster! We're sorry something is amiss with your particular unit, but give us a call at 1-855-688-7269 and we'll be glad to help get ya dialed in with a brand-new warranty replacement that is sure to provide a great fit for that trusted protection going forward!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    It’s an otterbox!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and study but not too thick. It expands the width of the phone a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my husbands phone. We only use otter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tevin was absolutely the best! Bought a new phone & was in & out in an hour!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big swing and a miss for Otterbox on this one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I would expect from Otterbox, costs more, but the bottom of the case is solid plastic! And good luck trying to keep it in a holster. This doesnt come with a holster, but there is a ticket inside to get one all you have to pay is the shipping. But the phone will fall out if you bump the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustrations with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the holster, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement holster. Feel free to call us at 1-855-688-7269, and we can get your warranty claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Happy Parent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, Very Durable, Perfect for my active teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro MaxDefender Otter Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable and protective. iPhone buttons work seamlessly with case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always hit great results with all my otterbox products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Defender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my Otter Box. I have dropped my relatively new IPhone on the cement and luckily no breaks or scratches or any kind. I highly suggest the Defender brand if you have arthritis in your hands or need an extra layer of protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover is ok but I’m use to a clip so I have issues with this thing in pocket not sure it will hold up to the pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice it it also had a lenses protected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my expectations. Very pleased with my purchase. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box, NO BREAKS!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t broken anything yet!! Working great and not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome casa at a super awesome price. The staff was amazing as well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.I have only sucess with Otterbox keeping my phones safe.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're happy with your Defender Series XT with MagSafe! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best so far. Awesome camera for those of us who like to take photos. Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why have one when you can buy two

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One wasn’t enough for me so bought myself another one

    I would recommend this to a friend