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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $69.95

Customer reviews

Rating 4.6 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 709 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only way for me to go to protect my new iPhone... Yes, I have dropped my iPhone and I'm sure I'll drop this new one -- that's why I wanted this max protection. Looks and feel is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection missing one thing…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used OtterBox. This case is great as it is thin but still protects well. I like the unique color scheme as well. Only downside is for the $60 price tag I think it should come with tempered glass. The OtterBox branded ones are another $30!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect to protect my new phone. Already dropped it once and the case did it’s job and protected it from any scratches or cracks. Love all otter boxes cases .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Buy it if its on sale but not full price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice screen and lens recess which is hard to find. I dont like the charger protective cover because only some chargers will fit. Reinstalling the case is a pain but all otterbox cases are.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item definitely will buy again maybe in different colors

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a nice slick case and still want that awesome protection this still looks great and takes a beating ! It is a bit difficult to take off but that’s the reason why

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case, can take a beating and the phone won't be damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent case. Instructions difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Not bulky. Instructions difficult to interpret.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good solid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protects my iPhone pretty well. The only negative thing is that it was difficult to put it on. Once in place, it does an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an Otterbox Defender for my phone. Looks like the outside shell will last longer than the old ones. Slimmer and lighter is nice. Wish it had a cover for the camera. Glad it doesn’t come with a holster.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    No screen protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this otterbox had a screen protector with it. Seems otterbox changed the design. I can’t really give a fair review because of the design change. I need time to determine if the new design protects my iPhone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product good grief! will recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Slimmer Otterbox Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case. It has done its job multiple times already. A lot slimmer then the bulky otterbox cases I am used to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection if you have kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy case! I have a toddler who likes to use my phone, and it’s protected the phone and screen from so many falls! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after purchase stay and everything is holding up well with this case. Very sturdy. Old phone very well. Have dropped it a few times and have that no bad repercussions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite a successful Best Buy delivery to the exact same place twelve hours earlier, they stated without explanation that they were unable to deliver this small item. They have yet to attempt redelivery or issue a refund. The value and quality remain unknown, but it has proved impossible to use under current conditions. I can’t speak to the product, but I would not recommend Best Buy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    IPhone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the Otterbox defender which is a good buy. I decided to buy something new the Otterbox Symmetry case and I love it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best Case I have own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price, have had two prior cases which my phone still cracked. Dropped this one a few times and phone still all intact.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have on many different variations of these OtterBox is over the years. This one is my least favorite. The back scratches very easy. I’ve only owned it for a few weeks and I’m not very happy with how it’s held up.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the scratches you're seeing, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for my Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives an incredible amount of protection to my new phone. I have full faith and confidence in its ability to keep my phone safe.

    I would recommend this to a friend