Customer Ratings & Reviews
- Model:
- 77-84663
- SKU:
- 6472683
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great fits my phone very well and protective
I would recommend this to a friend - Pros mentioned:Fit
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. Otter box is a perfect fit every time.
I would recommend this to a friend - Pros mentioned:Fit
Excelkent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and fitted on my phone, i t was a wonderdul design
I would recommend this to a friend Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Covers the phone but makes my zag screen protector buckle
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks for taking the time to share your thoughts on the Defender Series Pro XT case with us. While we designed this case to be seamlessly compatible with any of our trusted screen protectors, we don't perform any third party testing and are unable to guarantee the compatibility between our case and another company's screen protector. We hope the case is working well for you otherwise though. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm regards,
OtterBox Customer Support
- Pros mentioned:Fit
Snug & Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Study construction and excellent fit. I highly recommend.
I would recommend this to a friend Perfect iPhone 13 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the new iPhone 13! Easy to put on and remove
I would recommend this to a friend- Pros mentioned:Fit
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, fix perfect in the IPhone Pro Max 13
I would recommend this to a friend - Pros mentioned:Protection
Perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever, it protects your iPhone very well
I would recommend this to a friend Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light & sturdy .. the smooth surface on back gets tricky for one hand operation
I would recommend this to a friend- Pros mentioned:Fit
iPhone 12 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fit great! Worked great with iPhone 12 pro
I would recommend this to a friend - Pros mentioned:Protection
Great Case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case overall! Does protect my phone from any falls!
I would recommend this to a friend Nice Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son in law loves his new case and uses it everyday
I would recommend this to a friend- Pros mentioned:Protection
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it. I would recommend it to anyone
I would recommend this to a friend DO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to suggest Otterbox to my coworkers/customers, but after this experience will be looking for an alternative option. Bought this $70 case that no longer comes with a holster as Otterbox wants you to order a "free" holster and pay $10 worth of taxes and shipping fees. Went to order the holster and it was out of stock for a month. Put the phone in the holster and it fell right out so I called customer support. They told me there was a design error and they would send me one from the batch with the the new design. Received the new one and it is slightly better, but still falls out easily. Called their customer service again and their current solution is "Using the holster with the screen facing outwards seems to work". Yeah, so I crack my screen if I bump into anything? Fat chance. So now I'm out $80 as due to waiting on the holster I am past the return period and will now need to find a case from a different company that will work.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Pete!
We're sorry to hear that you're having trouble with your Defender Series XT holster! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad that your replacement was giving you similar issues. Please feel free to call us at 1-855-688-7269, and we can do our best to get you helped out.
Best,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case for my iPhone very good quality I recommend.
I would recommend this to a friend- Pros mentioned:Protection
Doesn’t like the texture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought otter box defender for my husband for good protection. This is unfortunately hard shell feeling rather than rubber shell. This means it is slippery and doesn’t feel very protective to buffer the impact of it fells. Only time can tell.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Defender Series Pro XT with MagSafe! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If your case ever ends up getting damaged, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Great case for keeping your phone safe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable case. Glad they made a version in non black color so i could get my wife on board instead of buying one of those colorful cases that provide 0 protection.
I would recommend this to a friendOtter box won’t allow phone to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not allow the side buttons to work! I had geek squad install it so that eliminates me from improper installation! I need to bring back but dont have the box so I guess I’m out the money!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're having such an unusual and discouraging experience with the wonky interaction between your iPhone's side controls and the Defender Series Pro XT case. Unless there's some type of device/case mismatch, all of the features of your device should still be accessible, so this is a curious situation to be sure.
Please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to dig in and help solve the mystery to make sure your iPhone will get properly covered for maximum protection AND performance going forward!
Happy Holiday Season,
OtterBox Customer Support
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, but won’t wireless charge. I need to use the weird.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with your Defender Series Pro XT with MagSafe! Keep in mind, if you're just using a standard Qi charger, we recommend OtterBox Power accessories for the best wireless charging experience. If that isn't helping or you're having trouble charging with MagSafe accessories, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Otterbox 13 pro max
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy! Only thing i dont like its hard to put it on
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro XT with MagSafe was difficult to install on your phone! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're glad to hear that you're liking your case otherwise. If you run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team