Customer Ratings & Reviews
- Model:
- 77-84663
- SKU:
- 6472683
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Decent for sale price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color but need more protection for overall phone, especially the cameras.
I would recommend this to a friendGreat Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case nice combination of the defender and symmetry cases.
I would recommend this to a friendBest Case as always
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good buy. Love the colors and highly recommended
I would recommend this to a friendGreat case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and durable. I like my otter boxes. Definitely recommend.
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great durability. Great price and service. Came pretty fast.
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it. I would recommend it to anyone
I would recommend this to a friendKeeps a clean phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my new phone and I love it. Love the color.
I would recommend this to a friend- Cons mentioned:Bulkiness
Poor design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to heavy. Makes phone heavy. Did not like this at all
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the weight of your case, and we'll be sure to pass your thoughts along to our design team. In the meantime, we have a great warranty, so if anything happens to your case, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Excelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product otters box is my favorite case nice
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Great price. Nice quality would buy again
I would recommend this to a friendHeavy duty case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the oilfield workers it’s a heavy duty case.
I would recommend this to a friendgood case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great case for the new iphone, sturdy good colors style
I would recommend this to a friendiPhone protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bulky, but it makes me feel better about my phone.
I would recommend this to a friendPricy but sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is sturdy, but the price seems a bit excessive.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series XT with MagSafe. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269. Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this other box to protect my iPhone 13 Pro Max. My phone completely shattered in this case front and back and I don’t even know how didn’t drop it just woke up one day noticed it was ceacked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Braxton! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Boyce
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Only dislike is it can easily slip out of your hand.
I would recommend this to a friend12 pro max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the iPhone 12 Pro max the mag safe works perfectly also
I would recommend this to a friendOtter case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty darn good Buttons are not as easy, as with other Otter products
I would recommend this to a friendMeh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped and immediately phone cracked. I used defender series for years and never cracked phone no matter how many times i dropped it. Also, the magnet is not as strong as you would hope for.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Defender Series Pro XT case for your iPhone 13/12 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. As far as the magnet goes, we specifically designed that piece with Apple's MagSafe technology in mind and it should work seamlessly with any of our MagSafe chargers or accessories.
We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly.
OtterBox Customer Support
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says 5x tried military drop but to me it seemed to hit hard when setting on the counter compared to the regular defender case I have always bought in the past. Returned and got the regular defender.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the feedback on the Defender Series Pro XT case. Although we definitely did put the design through our rigorous Drop+ Protection program to ensure it would be up to the challenge, the outer synthetic rubber slipcover of the standard version of the case wasn't going to accommodate Apple's MagSafe technology so there definitely are some material differences.
Glad to hear you landed on a model that will for you. Please give us a call at 1-855-688-7269 if we can ever be of Otter assistance and we'll always be happy to help!
Best,
OtterBox Customer Service Team