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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 135 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Pursuit Series Case's excellent protection and snug fit for the Samsung Galaxy S9. Many appreciate the case's quality and the improved grip it provides, although some find it a bit bulky and expensive. Positive feedback also highlights the ease of use and the case's compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Pros mentioned:
    Case quality, Fit, Grip

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price I work on the docks it a dirty grimy place but to protect your phone that's worth what 700 dollars u paid for get it plus it's a long warranty bonus u won't go wrong easy in the hands good grip no dust no grit no fit wow

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect fit and low profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great as the phone fits snuggly and does not interfere with the glass screen protector. It provides great protection at a very low profile so as not adding too much bulk to the S9.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for all

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Otterbox case, best if you're even slightly accident prone. The front of the case is raised above the screen to help protect it from face down drops. It doesn't come with a screen protector, yet you can get one that fits through the Otterbox website. You have to use charge cables that are not oversized as they won't fit in the hole on the bottom of the case. The rubber cover will wear down over time and you'll have to contact Otterbox to get it replaced (took about a year or so for this to happen for me.)

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with it, not bulky and like having the wrist strap. Side buttons are a little stiff. Fits well even over my glass screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter Box - Always solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most people, I care about my phone. They are expensive minicomputers and need to be protected. Otter Box has always been a solid choice for my phones. Does it add a little bulk and weight? Sure. But I don't find this too much of an issue. The Pursuit Series case is a strong choice for top-notch protection. I purchased an Otter Box Symmetry series case for my daughter which is a little less bulky if you want to go that route. My only issue is that I wished I had shopped around a bit on the price.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying otter box cases for years now to protect my devices. This case is one of the more expensive ones but it performs flawlessly. Have had it on my phone for over 6 months now and my phone still looks brand new. So does the case. Have definitely dropped it a few times with 0 damage. Pretty grippy surface on the back and sides. So far im really satisfied with this product and would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Very Protective But Slippery in the Hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on my S9 and miss the grippy feel of the Otterbox Defender that I used on all my previous phones. The Pursuit is slimmer and lighter than the Defender but it can slide out of my hand if I'm not careful (happened on day 2). The case is rock solid and the sides do not peel back like the Defender did after 4-6 months. It's a great cover...just wish it had more grip. I might need to buy a ring holder for the back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection against drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone protection is great but it is a bit bulky. The phone is also noisy when in vibrate mode.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this for my sister after she cracked her phone by dropping it. Once she got a new phone, I wanted to get a sturdier case that would protect it from accidents like this. I came across with this case, and it's holding up really well. It's definitely somewhat expensive, but a still good investment to protect an expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    On the fence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on the fence with this one as I've already had to exchange the first one. The rubber seal around the camera/fingerprint scanner started to deteriorate within the first week, but I'm a fan of OtterBox and haven't ever had a big issue with them in the past so I'm hoping it was just an unlucky draw. Beyond that, the design is great; it gives a good, tight seal and doesn't cause any issues for my screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my S9 like a glove. I am sure that if I dropped my phone, nothing would happen. The best part is that the case doesn't interfere with taking oxygen saturation measurements. I like to do them while I am at the gym. The same holds true for pulse measurements. All and all, a good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S9 is a little slick without some type of cover. The OtterBox Pursuit is good protection from drops but also gives more control when holding the phone. The size is just right for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is my only choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an otterbox to protect my phone for the last 6 years and I have not once had a phone break when dropped, and I have dropped my phone many times (who hasn't). I recently switched to a cheaper case on my old phone and it broke the first time I dropped it. I will never trust my phone to any other brand again. Phones are way too expensive, and since we carry our phones everywhere now, it only becomes a matter of time before it will be dropped. I trust Otterbox as it has a proven track record for me. This case is holding up great so far with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made. Otter box makes some really tough cases. This one is no different. However, It isn't as bulky as some.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    gives phone food protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits phone snugly and gives it protection from falls and scratches. its well made.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ironclad protection for my phone that I am prone to drop; stays on tight and deflects the front screen from impact shatter

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case that protects well....I seem to drop this phone a lot and the other box case is a perfect fit!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent protection for any cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sturdy case offers superior protection against drops, hits. Only thing is it is very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my phone and purchased this case for protection. It’s slim and sleek and does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough, durable, clean design. A little more bulky then a standard case but well worth it.

    I would recommend this to a friend