Customer Ratings & Reviews
- Model:
- 49699BBR
- SKU:
- 6028048
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Symmetry Series case's protection, fit, design, clarity, ease of use, lightweight nature, and price. Many appreciate its slim profile and how well it protects their phones. However, some customers are negative about the case's tendency to scratch, its lack of grip, and limited color options. A few also mentioned that the case is not as bulky as some alternatives.
This summary was generated by AI based on customer reviews.
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and plain, this case does what is needed. Worth the price.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this for a couple weeks but it seems to be doing the job
I would recommend this to a friendNice sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sturdy case. These have improved in looks since I bought my last one.
I would recommend this to a friendSturdy but retains heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old case made by another company had slight raised ridges inside of the case which I think allowed for better heat disbursement. The otter case is slightly slimmer but seems to be "warmer" / not dissipate heat as well when used extensively for things like Waze navigation...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Frank!
We're sorry to hear that your phone is heating up. Overheating isn't something we've heard about in the past, as we design all of our cases to allow for proper ventilation of your device. If you run into any other issues with your case, please give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Simple but effective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Case, already had a drop off a counter and the phone was fine!
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone with the otterbox case looks slims, I really like how it looks
I would recommend this to a friendOtter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great cover dropped a few times phone hasn’t broke...
I would recommend this to a friendGreat phone protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to anyone wanting something simple and not bulky.
I would recommend this to a friendProtect screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for grandson to protective his phone. Good buy
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to see trhu my phone case but I would love to see more colors
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good and more convenient for the customer
I would recommend this to a friendThin : Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin and has protected phone after more then a few drops.
I would recommend this to a friendgood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves the case. it works as it is intended to work
I would recommend this to a friend- Pros mentioned:Design
love the look not the function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this case and I have used OtterBox cases in the past with no problems. This case, however, hurts my ear when I talk on the phone, fits rather loosely around the sides, and the wake button is incredibly hard to push.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear JoyV,
Yikes, that does not sound like the smooth interaction that we expected for this Symmetry series, and we truly apologize! While stiff buttons on new cases can sometimes just take time to loosen up, it isn't typical of our cases to feel uncomfortable or have a loose fit. If you're willing to give this another shot, we would love to smooth things over with a warranty replacement. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive in to save the day!
Cheers,
OtterBox Customer Service Team
Good case for a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone protection but the back scratches very easily.
I would recommend this to a friendShe like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchesed for my wife and all she will say is will work
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case without the need for a screen protector.
I would recommend this to a friendLooks pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a couple weeks, so far so good. Not too bulky.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but requires a hard push for the power button
I would recommend this to a friendGood overall case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my daughter in law. She has enjoyed it .
I would recommend this to a friend