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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 5.0 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and great fit this phone case offers. Many appreciate the attractive colors and find the case easy to put on and take off. Positive feedback also mentions a good grip and a solid feel. While some find the case slightly bulky, this is a minor drawback for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 243 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very protective case - Otterbox is the best and never fails

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fit well, a survivor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and survived an accidental drop to the pavement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is my go to case. All phones I've owned had an Otterbox case and I've never had a cracked screen up until my last phone. I decided I didn't want to dish out the extra cash and low and behold, I break my phone. Should've got an Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    eclipse phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is a perfect phone cover for the eclipse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this case, it adds some colorful personality to my phone, without adding weight or thickness. It would have been even better if it had a push-out leg, to allow me to stand my phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fine..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a choice on the color ,this was the only case the store had at the time that fit my phone . I have already went on line and got me another case..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox was the brand I chose for my son's new phone. He has a history of breaking phones, so I decided to go with this case when I bought him a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case I purchased for my Samsung Galaxy J3. It fits into my purses easily and it is truly a marvel with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great device for a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth the time to pre-order this product so no time is lost in the store looking to see which back fits my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time smart phone for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He actually caught on very fast and able to use this phone instead of a flip phone pay as you go. We will save money, we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case for Fallacy J3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard timeline a case for the outdated phone, fortunately best buy still had some in stock, durable and well designed case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for husband phone. I have one on my apple have dropped it 3 times on tiles floor and my phone is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case like any other otterbox. Be cognizant of J3 vs J3 Emerge. They are different so the case won't fit both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of otterbox so far this case is small enough for my kids hands. Nobody like buying a new phone twice a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case doesn't fit perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case doesn't fit the phone as well as other otterbox cases I've purchased. The hole for the camera doesn't line up perfectly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Emmittmike,

      We're sorry to see that this Symmetry series isn't matching-up with your device as seamlessly as expected! This is strange, since as long as you definitely have the Galaxy J3 (2017), the case should encompass your phone perfectly. Please don't hesitate to call our Otter investigators at 1-855-688-7269, and they'll gladly dig a little deeper. Once we solve this mystery, we can get you back on track to epic protection!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great Phone Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone cover for my work phone; unfortunately, the headphone hole doesn't match the phone I have so I can't use my ear buds. I will probably return it because of this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It was ok, but wanted more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served the purpose for a short time but I like to have a cover over my screen to protect it from being damaged in my handbag.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear harleyelf,

      Sorry to hear that your phone seems to be facing some threats in your handbag! Good news - we offer a screen protector for this device that will pair perfectly with that Symmetry series. The Alpha Glass adds an additional layer of fortified protection to make sure your device stays safe while you're on the go. Please feel free to check it out via the link below, and call our awesome Otters at 1-855-688-7269 with any other questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-j3-2017-clear/5931031.p?skuId=5931031

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    The Otter-Box was sturdy and the price was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter-Box was made of a very strong material and the price was reasonable for an Otter-Box of this caliber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy otter box cell covers. They have expanded into adding colors now. Less likely to damage the cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already served it's purpose. Its the only durable case I found for my phone anywhere. I love the colors

    I would recommend this to a friend