Customer Ratings & Reviews

Each of my rings have not performed, My ring now has a 2-day battery life, a far cry from the 8 days advertised, and it has only been 7 months. Moreover, Aura is ignoring warranty claims, now numbering 3 attempts to contact them with all pertinent information, including receipt, serial number purcahse date. CRICKETS! be advised.

My ring worked great for two months. Then it suddenly stopped. No damage, just stopped collecting data. I could connect by bluetooth but it showed no data for weeks. I contacted customer support, they agreed to exchange it within a week, but that was over 3 weeks ago. Now they ignore me. Terrible customer service and low quality product.

Great while it lasts, my Husband and I both bought one less than a year ago, his no longer charges, and mine doesn't even hold a charge for 24 hours

cannot get customer service human to speak to, online only not answering my questions

Cool item but biometrics do not seem accurate with Apple watch and phone

Ok I wish I could leave a good review but unfortunately I cannot. Mine was supposed to be delivered today but instead I received an empty box. Beware of ordering online bc I’m not sure if I’ll ever shop at Best Buy again. Customer service said it will take a few days for the investigation and here I sit spending this money on something that didn’t show up.

The app does not work for us. Very frustrating and customer service has not been helpful.

Ring needs to charge two times a day and I have had it less than a year. My year mark with the ring is in a month. So disappointing. Had the oura 3 that was 4 years old and it charged the same amount as this one

You have to oay fir a subscription its not too much its 6.99 but i mena the ring itself cost alot already why keep paying for something every month and they don’t advertise that like you literally ahve to pay it in order for you to use the fearures calories steps and most importantly sleep i returned it

Scratched within the first week, didn’t see enough value in owning.

The UI was bleh. There is other rings in the market for cheaper cost and without a monthly fee. It does not have useful widgets on iPhone. You always have to go into the app to look at your stats. Get the ringconn 2 before you get this one.

Horrible customer service at store McAllen Tx including manger

very bulky. wouldn’t say it’s worth $250, if a little cheaper then maybe

Not much different than the preceding Oura ring generation

I like it but it doesn’t track my workouts which is the reason I bought it. I don’t know if mines defective but it’s kinda useless to me now. The other features are nice I just wouldn’t have paid so much if I knew it wasn’t gonna track my workouts.

I purchased two rings, one for me and one for a friend. After three weeks, friends ring was dying within a day, and now wont charge. My ring just died a couple days ago and wont charge, completely bricked. Support is unhelpful and overwhelmed with complaints. I dont even know if I want a replacement now, I just want a refund.

Huge, not accurate when counting steps. Very restricted in what you want the ring to track. Returned as it was not very useful. The tracking of a phone was way more accurate. It is also huge!

Battery barely lasts 2 days after only a few months of use

Honestly not worth the money. I purchsased this ring as a birthday gift at the beginning of March and now on March 20th it's no longer lighting up or charging. This issue needs to be fixed rather than selling a faulty product.

I find the ring uncomfortable to wear, I would like if the band was thinner. As for the features I am still trying to figure out how to utilize the data it provides