Customer Ratings & Reviews

Returned the ring because it did not suit my wife. Could not get it wet, so it had to be taken on and off several times a day, and the battery does not hold a charge very long.

I bought this for a client on Black Friday and she had to pay an addition $180 to change the size. Not a very good Christmas present... I called customer service and they said I needed to speak with the store manager, but I live in FL and she is in CA. Very disappointing.

Not comfortable to wear especially at night. I don’t see much value.

I just bought this new Gen4 Oura ring and I have to charge it everyday for it to work. My Gen 2 and 3 rings would last about 6-7 days between charges.

I regret this purchase - Oura Ring 4. It hasn’t been a year and the battery life is terrible. It requires charging every day. Once the battery dies, no information is recorded. I quit wearing it once this happened.

Not much different than the preceding Oura ring generation

The gold had a cheap look to it compared to the others.

Didn't like how wide it is and didn't seem worth the money. I ended up returning it.

We updste the software and stopped working and pairing with the new iPhone 17 pro max. Battery is not working as supposed to.

Not a great product and it doesnt give accurate ratings

Ok I wish I could leave a good review but unfortunately I cannot. Mine was supposed to be delivered today but instead I received an empty box. Beware of ordering online bc I’m not sure if I’ll ever shop at Best Buy again. Customer service said it will take a few days for the investigation and here I sit spending this money on something that didn’t show up.

I like it but it doesn’t track my workouts which is the reason I bought it. I don’t know if mines defective but it’s kinda useless to me now. The other features are nice I just wouldn’t have paid so much if I knew it wasn’t gonna track my workouts.

I purchased two rings, one for me and one for a friend. After three weeks, friends ring was dying within a day, and now wont charge. My ring just died a couple days ago and wont charge, completely bricked. Support is unhelpful and overwhelmed with complaints. I dont even know if I want a replacement now, I just want a refund.

It’s cute but not worth the value. Then you have to pay for the membership. I do not think I’ll be keeping it

My ring died just after the warranty expired. Oura customer support never responded to my request for an exchange.

Each of my rings have not performed, My ring now has a 2-day battery life, a far cry from the 8 days advertised, and it has only been 7 months. Moreover, Aura is ignoring warranty claims, now numbering 3 attempts to contact them with all pertinent information, including receipt, serial number purcahse date. CRICKETS! be advised.

Honestly I was very happy that I was getting until I had the ring it looked to bulk and not only that it made my finger red kinda like a rash so instead I decided to return it since it was pricey

Was never delivered. Filed a case with Best Buy. Over a week later and numerous phone calls no resolution. Bought another ring to replace for our daughter’s Christmas present. Still waiting for Best Buy to contact us.

The radio signal is affecting my skin on my finger my whole finger will turn red and it is painful. I don’t think that it’s very accurate either .

cannot get customer service human to speak to, online only not answering my questions