Customer Ratings & Reviews

Not a great product and it doesnt give accurate ratings

Honestly I was very happy that I was getting until I had the ring it looked to bulk and not only that it made my finger red kinda like a rash so instead I decided to return it since it was pricey

Didn't like how wide it is and didn't seem worth the money. I ended up returning it.

The radio signal is affecting my skin on my finger my whole finger will turn red and it is painful. I don’t think that it’s very accurate either .

Broke within the first year and had to return it. Tried factory resets and still would only record info sporadically.

Not much different than the preceding Oura ring generation

It’s cute but not worth the value. Then you have to pay for the membership. I do not think I’ll be keeping it

Was never delivered. Filed a case with Best Buy. Over a week later and numerous phone calls no resolution. Bought another ring to replace for our daughter’s Christmas present. Still waiting for Best Buy to contact us.

My ring came apart after wearing it for a month. It still works but I have to constantly snap it back together.

Broke within three weeks for my wife, mine broke within two weeks. Returned it. I also read this is a common occurrence with this ring. Makes no sense spending this much on a ring and it doesn’t last.

Ok I wish I could leave a good review but unfortunately I cannot. Mine was supposed to be delivered today but instead I received an empty box. Beware of ordering online bc I’m not sure if I’ll ever shop at Best Buy again. Customer service said it will take a few days for the investigation and here I sit spending this money on something that didn’t show up.

Each of my rings have not performed, My ring now has a 2-day battery life, a far cry from the 8 days advertised, and it has only been 7 months. Moreover, Aura is ignoring warranty claims, now numbering 3 attempts to contact them with all pertinent information, including receipt, serial number purcahse date. CRICKETS! be advised.

Feels cheap, doesn’t hold battery long enough, even put it on charger is a challenge, as you have to fit some pins into channels. Measured two hours of my reading as deep sleep.

The product is amazing, but the customer service at best buy is the worst. I don’t think I will ever purchase another thing from them again. I would recommend this item to everyone, but purchase from a different retailer.

I like it but it doesn’t track my workouts which is the reason I bought it. I don’t know if mines defective but it’s kinda useless to me now. The other features are nice I just wouldn’t have paid so much if I knew it wasn’t gonna track my workouts.

I purchased two rings, one for me and one for a friend. After three weeks, friends ring was dying within a day, and now wont charge. My ring just died a couple days ago and wont charge, completely bricked. Support is unhelpful and overwhelmed with complaints. I dont even know if I want a replacement now, I just want a refund.

cannot get customer service human to speak to, online only not answering my questions

Has a hard ware issue or has a issue with the battery as I got it December of 2025 and it’s already not working

My ring worked great for two months. Then it suddenly stopped. No damage, just stopped collecting data. I could connect by bluetooth but it showed no data for weeks. I contacted customer support, they agreed to exchange it within a week, but that was over 3 weeks ago. Now they ignore me. Terrible customer service and low quality product.

Ring did not work right out of the box. Got in touch with Oura and they e mailed me saying they would get back to me in a couple of days. Too much money to not work properly! Immediately returned back to Best Buy!