Customer Ratings & Reviews

Honestly I was very happy that I was getting until I had the ring it looked to bulk and not only that it made my finger red kinda like a rash so instead I decided to return it since it was pricey

cannot get customer service human to speak to, online only not answering my questions

Was never delivered. Filed a case with Best Buy. Over a week later and numerous phone calls no resolution. Bought another ring to replace for our daughter’s Christmas present. Still waiting for Best Buy to contact us.

The radio signal is affecting my skin on my finger my whole finger will turn red and it is painful. I don’t think that it’s very accurate either .

Broke within three weeks for my wife, mine broke within two weeks. Returned it. I also read this is a common occurrence with this ring. Makes no sense spending this much on a ring and it doesn’t last.

The product is amazing, but the customer service at best buy is the worst. I don’t think I will ever purchase another thing from them again. I would recommend this item to everyone, but purchase from a different retailer.

Broke within the first year and had to return it. Tried factory resets and still would only record info sporadically.

Feels cheap, doesn’t hold battery long enough, even put it on charger is a challenge, as you have to fit some pins into channels. Measured two hours of my reading as deep sleep.

My ring worked great for two months. Then it suddenly stopped. No damage, just stopped collecting data. I could connect by bluetooth but it showed no data for weeks. I contacted customer support, they agreed to exchange it within a week, but that was over 3 weeks ago. Now they ignore me. Terrible customer service and low quality product.

My ring came apart after wearing it for a month. It still works but I have to constantly snap it back together.

Ring did not work right out of the box. Got in touch with Oura and they e mailed me saying they would get back to me in a couple of days. Too much money to not work properly! Immediately returned back to Best Buy!

I find the ring uncomfortable to wear, I would like if the band was thinner. As for the features I am still trying to figure out how to utilize the data it provides

Scratches very easily and way too bulky for a woman. Looks just like a men’s wedding band. It does give great data if you can get past the looks of it

Honestly not worth the money. I purchsased this ring as a birthday gift at the beginning of March and now on March 20th it's no longer lighting up or charging. This issue needs to be fixed rather than selling a faulty product.

Has a hard ware issue or has a issue with the battery as I got it December of 2025 and it’s already not working

You have to oay fir a subscription its not too much its 6.99 but i mena the ring itself cost alot already why keep paying for something every month and they don’t advertise that like you literally ahve to pay it in order for you to use the fearures calories steps and most importantly sleep i returned it

Best Buy doesn't honor Black Friday pricing on a size exchange for the same product. Extremely disappointing business practice and I see no reason to ever shop with them again

Broke within two weeks. Returned it. I also read this is a common occurrence with this ring. Makes no sense spending this much on a ring and it doesn’t last.

Wanted something that would track my sleep and health. Does more than expected. It’s comfortable and discrete. I wear it on my wedding ring finger as I don’t like the bulkiness of smart watches. The battery last a full week.

Poor service. I bought Oura ring in October 11,2025 they do not price match! This is my second Oura ring and I buy a lot of items from Best Buy but they do not care for good customers! DO NOT SHOP HERE!